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Home 9 Retail Reimagined 9 Smart Technology 9 Virtual Spaces

Improving customer engagement remotely

Virtual spaces to improve experiences and boost sales.

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MOSCOT, an eyeglasses manufacturer, increased overall revenue by 174% through virtual try-ons.
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In virtual spaces, customers are 78% less likely to abandon their baskets
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91% of employees say that virtual staff training boosts their motivation and engagement.

VIRTUAL SPACES

Immersive experiences, limitless possibilities

 

With remote working looking set to stick around, we all need a new way to maintain collaboration and culture within our workforces, as well as give customers a novel new way to shop.

Enter virtual spaces – a digital solution to deliver events, improve retail experiences, host meetings, and keep teams connected wherever they are in the world. Transform the shopping experience of customers around the world and set a new standard for the future of retail.

Our team of retail, workplace, and technical experts can help you find and implement the best solution for your specific needs.

Changing your perspective

KEY CONSIDERATIONS

Making virtual spaces work for your business

With limitless possibilities, knowing where to start can be challenging. But by avoiding these common challenges, you can bring virtual spaces to your organisation quickly and efficiently:

Expertise
With brand new technology, finding a reliable partner with the right experience and the understanding to apply it is the first step to getting what you need from virtual space software.
Choice
With plenty of products to choose from, identifying your needs and matching them to the right provider can be a challenge for businesses without an expert partner on board.
Integration
Making sure that your virtual experiences work with your existing systems and processes, as well as your ongoing physical experiences, is an important step to embed new technology into your daily business practices.
Cost & ROI
Determining value for money, measuring effectiveness, and proving ROI can be difficult with software that provides a tangible, but not necessarily revenue-generating, service.
Flexibility
The perfect virtual space solution is one that provides engaging, user-friendly experiences that can cater to diverse audiences and devices. When assessing which product is right for you, there can be a lot of criteria to consider.

Don’t delay – click now for Commercial’s expert advice and see results.

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VIRTUAL SPACE TRENDS

Keeping pace with the pack

Virtual spaces have exploded in popularity alongside the growth of remote working and shopping, and with more demand comes more supply. Knowing how the technology is developing and what the market wants, is key to making sure that you stay up to date and avoid choosing an option that isn’t suitable.

Virtual Reality

As VR headsets become more accessible, you can display your products, host events, or meet your colleagues in unimaginable settings.
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Augmented Reality

AR combines real life spaces with virtual overlays, making try-ons and demos more realistic, and collaboration more immersive.
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Metaverse

Empower your customers and colleagues to interact, socialise, and transact via interconnected virtual worlds in the metaverse.
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Artificial Intelligence

Increased use of AI is making virtual spaces smarter, by automatically creating personalised experiences bespoke to each user.
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Don’t just take
our word for it…

Commercial deliver. We are fortunate to work with some amazing partners. Here are some examples of great things we hear every day.

The Tesco procurement team have been delighted with the way Commercial share our desire to entrench sustainability into our supply chain – we really are kindred spirits. Our ethical and sustainability policies are of paramount importance to our reputation and the Commercial team reviewed and approved all products in a short timeframe. Commercial are already committed to the ETI base code and are working on achieving EcoVadis accreditation for all suppliers on the Tesco account.

BENEFITS OF WORKING WITH US

Finding and forging a competitive advantage

We’re here to help you stay one step ahead of the competition. By combining data-driven insights, innovative technologies, and a customer-centric approach, we’ll create virtual spaces which resonate with your users and deliver tangible business outcomes.

Collaboration

By bringing your teams back together in the virtual world, or your customers back to your store without leaving home, you won’t lose your connection to the people who matter most.

Cost-effective

With less overheads, you can deliver immersive experiences that offer higher efficiency and better value for money.

Revenue

Virtual spaces help you recapture any lost physical experiences, whilst also opening up new revenue streams through e-commerce, advertising, and remote events.

Reputation

Showcase your innovation and commitment to technology, and to changing with the times, to enhance your reputation and attract new customers.

Collaboration and customisation

We take pride in the way we partner with our clients, building bespoke solutions which come from a deep understanding of their businesses, employees, and audiences. The more we know about you, the more we can tailor the services we build for you.

Our holistic approach addresses every aspect of virtual space creation, from design and development to deployment and maintenance, ensuring a cohesive and efficient process.

And as in everything we do, we always put user experience first. By prioritising user-centric design, we’ll create engaging and intuitive virtual spaces that drive user satisfaction and promote repeat visits.

Expertise

Multi-discipline consultancy

Multi-discipline consultancy
Our team of experts have a broad range of knowledge which means we can provide you with a wide selection of solutions that go beyond virtual spaces.

Support

Our technical specialists are on-hand to help you make the most of your virtual spaces, because we see every partnership as a long-term relationship.

Innovation

We’re constantly experimenting in our in-house testing labs, to find the best ways to use your virtual spaces and to try new products, features, and technologies.

Responsibility

Sustainability

Going virtual brings with it a host of improvements to your carbon footprint, but we can help you go greener in plenty more ways.

Social value

By partnering with us, you’re indirectly supporting our Foundation, providing opportunities for young, disadvantaged adults.

Consultative approach

We take a consultative approach, working closely with you to understand your unique needs and goals so that we can develop customised solutions.

Click here to partner with Commercial’s experts and thrive in your industry.

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Contact us today

Established in

1991

Don’t just take
our word for it…

Commercial deliver. We are fortunate to work with some amazing partners. Here are some examples of great things we hear every day.

The new Walsall Housing Group office is a fantastic, fresh and modern workplace thanks to the wonderful work of the Commercial interiors team. They created a steering group to work alongside us to understand our demands and held regular meetings during the design process to keep us informed of the progress. Our desire was for a more collaborative space, with meeting booths and one-to-one seating, rather than traditional desks – and they delivered a fantastic final fit-out over the full four-floor building.
Each year, Commercial supplies accessory packs to graduate trainees at a leading accountancy firm, which are then picked, packed, and delivered to their home addresses by the Commercial Foundation. This not only guarantees that every new employee has the necessary equipment to be productive from their first day but also allows their IT team to focus on other responsibilities. Collaborating with the Commercial Foundation generates substantial social value returns on investment for the firm and contributes to improving the lives of the Foundation's volunteers.
Wollens have enjoyed a long-standing and fruitful partnership with Commercial because they are always introducing innovations and improvements to our IT environment. As the threat of cyber-attacks increases it was vital that we strengthened our capabilities for dealing with a ransomware attack with a cloud-based backup solution. Our solution means data cannot be altered or deleted, giving us a crucial way of recovering data to minimise any potential downtime and financial losses
Working with Commercial for our branded materials has proved to be effective and collaborative. The team is efficient and they listen to requests for improvements. Commercial has made branded goods simple.
As E-commerce in retail continues to grow, Commercial’s stock-management and fulfilment expertise has allowed a leading UK retailer to free huge amounts of warehouse space. Commercial took on the stocking of our employee uniform, transferring to a new supplier with the management of the supply being consolidated into their existing supply accounts. Not only did this free vital space in their distribution centre, the consolidated supply of all GNFR delivered significant delivery cost savings.
At JoJo Maman Bébé we are happy to work with the Commercial Foundation and support inspiring work they do to help disadvantaged young adults. Like us, the Foundation are a B Corp certified organisation that is proven to put purpose ahead of profits. We have enjoyed working with their volunteers to help with a mug-making activity. We are now working alongside them to create an introduction gift for our new employees, these include printed mugs, pens and notebooks.

Frequently Asked Questions

Our team is here to answer any questions you may have. Here are some of the most common queries.

What are virtual spaces?

Virtual spaces utilise virtual reality, and other digital technologies, to create immersive shopping and business experiences. They allow users to virtually explore locations, view products, connect with others, and even complete purchases.

How do virtual spaces benefit retailers?

Retailers who use virtual spaces can benefit from increased sales, improved customer satisfaction, cost savings, and improved customer engagement. By providing customers with an immersive virtual shopping experience, retailers can increase loyalty, build relationships, and even open new markets.

How do virtual spaces benefit customers?

Customers can explore products from the comfort of their own home, compare prices, view product descriptions, and even purchase items without ever leaving their house. This can help customers save time and money, as well as reduce the risk of buying products they may not be satisfied with.

What technologies are used to create virtual spaces?

Virtual spaces are created using a variety of technologies, such as virtual reality, augmented reality, 360-degree photography, and 3D modelling. By combining these technologies, users can create immersive experiences that make customers feel like they are in the store or colleagues feel like they’re in a real meeting.

EXTENSIVE EXPERTISE

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