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Cloud & Datacentre
Managed Services

Expert management of systems and services to keep your organisation in control of its data.

Expertise when you need it

Flexible support services that scale with you

 

Applications, data and core systems are the foundation of every good business, but the way you manage and maintain these systems is what separates the good from the great. Building and administering your cloud and datacentre infrastructure is one of the most important business tasks on your plate.

Since 2003, we’ve been providing our clients with a full range of managed services and support – so that they can leave the technical tasks to the experts and focus on their most important business projects. We cover every need in the management, maintenance, and administration of public, private, hybrid, and on-premises environments.

As a managed service, it means hyper-flexibility and scalability to respond to demand – without the burden of investing in additional staff, systems and processes. Our packages are tailored to your specific needs and can change, up or down, as those needs change too. From small, tactical, post-project support to fully outsourced services where we act as your IT department – we’ve got you covered with what you need, when you need it.

Round-the-clock servicing

Our experts are on-hand for operational governance and overall Service Delivery Management of IT operations and Technical Programmes, and our Network Operations Centre (NOC) provides proactive support. Our specialised onsite IT teams maximise efficiency and cost-effectiveness

On-demand expertise

Our field engineering teams provide nationwide coverage, as and when required, responding to break/fix issues, installations and floor walking requirements. Our flexible resourcing approach can also provide periods of cover for your existing teams

Established in

1991

Don’t just take
our word for it…

Commercial deliver. We are fortunate to work with some amazing partners. Here are some examples of great things we hear every day.

RWK Goodman has been partnered with Commercial IT for over a decade, drawn by their consistent capacity for innovation and adaptability in discovering tailored solutions. One notable innovation involved the implementation of Silverfort identity protection technology, aimed at bolstering the security posture of our IT environment and ensuring compliance for cyber insurance. This was executed seamlessly, devoid of any requirement for agents or proxies, thereby minimising disruption to our staff and their work.
Thanks to the innovative approach of the Commercial team, we have successfully established a secure IT environment at John Kyrle High School, ensuring both staff and students can access it safely. The team delivered a synchronised security solution, incorporating Sophos anti-virus and ransomware protection for all servers and users, along with an advanced firewall. This consolidation of all our security software under a single vendor has not only bolstered our security but also led to a significant reduction in our overall IT infrastructure costs.
Sidcot School has collaborated with Commercial with great success, on OS, core services and several key IT projects over 10 years. We trust them to deliver innovative, reliable, and cost-effective solutions. They provide a highly available server infrastructure for our applications and a fully-managed Operating system and core services platform run by a dedicated managed services team. This ensures we have full security patching and Microsoft compliance, providing a flexible and readily-available IT environment to our staff and students.
The Commercial interiors team's innovative ideas have made it possible to provide a comfortable place for staff at a leading retailer to take a break during a busy shift. The contemporary design and modern furniture options they provided have transformed each store's welfare area into a vibrant space. Commercial's expert installation team worked seamlessly around the demands of each store to ensure minimal disruption during furniture installation.
Newland Homes has consistently found Commercial to be an ethical and transparent company, providing sound advice and actively collaborating with us to develop our IT strategy over the years. Our businesses have grown together in a measured and pragmatic way, navigating the developments and challenges in the ever-changing world of IT over the past 15 years. Currently, we are working on a roadmap to transition fully into a cloud environment, the Modern Workplace. We are excited about this prospect and firmly believe that we have the right partner to lead and guide us.
Commercial's provision of Microsoft Teams Phone empowers Deighton Pierce Glynn's remote working teams to securely and effectively communicate and collaborate. Leveraging our existing Microsoft 365 environment, we delivered a cloud-based, highly collaborative telephony system to support our agile and home workers. Additionally, Commercial has implemented multi-factor authentication and robust security measures to ensure that only authorised staff can access and secure client data.
ITV’s army of homeworking staff are able to work comfortably from home thanks to the expertise of the Commercial interiors team. What started as an emergency roll-out during Covid has now developed into a well-oiled machine for the delivery of quality, comfortable furniture and accessories to our team of nearly 600 homeworkers. The Commercial team have worked with ITV to identify items based on approved budgets and a simple order process that ensures weekly order processing and a 5-7 day delivery time.
As our long-term IT partners, Commercial are always looking for ways to make improvements to the security, resilience and cost-effectiveness of the service they offer Wollens. A recent audit of our systems showed a possible security weakness with remote users accessing data, so the Commercial team implemented multi-factor authentication. Each user was given a Microsoft Azurel licence providing conditional access which provides improved security as well as flexible-management for each Woollens user.
Commercial’s expert IT team provide Wollens with a managed service that allows our fee-earning staff to forget about IT and concentrate on the tasks that matter to our clients. Prior to working with Commercial, we were experiencing IT difficulties once or twice a month that was drawing focus away from our clients and fee-earning work. Commercial's managed service takes that issue away. They provide us with a class-leading service, proactive maintenance and an IT system we can simply forget about, because it works.
Commercial provided USAY Compare a with a turnkey solution when we needed to expand our existing offices and take over a building next door to our existing headquarters. We needed to be able to move in and be ready to work from day one and they delivered, designing, remodelling, fitting-out and furnishing the new building on time and to budget. During the work they kept us in the loop for every decision and provided a brilliant time-lapse video of the work being done to show progress as it was happening. Mairi Claire Gornall Business Operations Manager

Click here to build a solid foundation with Commercial’s expert advice.

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Managing your interests

We offer comprehensive managed services packages across four key areas to help equip your business with the flexibility, scalability, and capabilities it needs to succeed.

Our specialised team of experts can help provide efficient round-the-clock service, with on-demand expertise when needed. With our cutting-edge expertise, we can help you achieve your organisational goals, from the implementation of an IT system, to deploying the latest technologies and services.

We understand that every business has unique requirements and challenges, which is why we provide flexible solutions to meet your specific needs. Our custom solutions are designed to ensure that your operations function at optimal level, with maximum efficiency, and cost-effectiveness.

We prioritise customer satisfaction by offering complete transparency of our processes, equipment and technology, so you can trust that you’re getting the best value for your investments. With our managed services packages, you can be sure that your business has the tools and resources it needs to remain competitive in an ever-evolving market.

Managed Services

Digital Workspace

As your office and premises become more digital and sophisticated, making them smarter and greener, so do the systems that control them.

Avoid the need to purchase, install, customise, and manage these services yourself – by outsourcing it to us.

Digital workspace

Managed Services

Cyber Security

Put the protection of your organisation in the hands of the experts, to keep it consistently updated, optimised, tested, and ready for action.

From access management, to endpoint detection response, to dark web scanning – we’ll keep you safe.

cyber security

Managed Services

Modern Workplace

Equipping your business to keep up with the pace of change means greater use of technologies that can be expensive or time consuming to manage. From M365, to AVD, Citrix and RDS, we can build, customise, administrate, and maintain your modern workplace through a fully managed service package.

modern workplace

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our top-of-the-line Managed IT Services

In today's fast-paced and digitally-driven world, a robust and efficient IT infrastructure is essential for businesses to thrive. However, managing complex IT systems can be challenging and resource-intensive. This is where our Managed IT Services come to the rescue, offering you a seamless, cost-effective, and hassle-free IT management experience.

Simone Hindmarch

Co-founder and managing director