Business VoIP telephone systems for smarter communication
Stay connected from anywhere with business VoIP telephone systems designed for the modern workplace. Our cloud-based phone solutions give your teams the flexibility to work efficiently—whether in the office, at home, or on the move.
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Cost savings
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Call quality
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Scalability
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Security
VOIP TELEPHONE SYSTEMS
Smarter, more flexible business communication
In a fast-paced digital world, seamless communication is crucial. Traditional phone systems can be costly, restrictive, and outdated, making it harder for businesses to stay connected. VoIP (Voice over Internet Protocol) provides a modern alternative, offering cost-effective, scalable, and feature-rich solutions that support remote working, customer engagement, and business growth.
With Commercial, you get more than just a phone system—you gain a fully integrated communication platform designed to enhance efficiency, reliability, and collaboration. Whether you’re upgrading an existing setup or adopting VoIP for the first time, our expert team will ensure a smooth transition to a smarter way of working.
Partnerships with Leading VoIP Providers
These partnerships give you access to cutting-edge technology, enhanced security, and seamless integration with your existing systems.
Bespoke solutions tailored to your business needs
Every organisation is different, which is why we design VoIP solutions that fit your specific requirements.
Whether you need a simple setup for a small team or a fully integrated system across multiple sites, we provide a tailored approach that aligns with your goals, budget, and future growth plans.
WHY CHOOSE COMMERCIAL’S VOIP SOLUTIONS?
- Flexible Call Management: Easily route calls by team, department, schedule, or availability.
- Seamless Remote Working: Access your full phone system from any device, anywhere.
- Cost Savings: Reduce licensing costs and related charges, plus save on line rental and call fees.
- Easy Scalability: Effortlessly add or remove users as your business needs evolve.
- Advanced Features: Enjoy voicemail-to-email, call recording, analytics, and more.
Comprehensive support from setup to ongoing maintenance
voip challenges
Navigating the challenges of VoIP transition
Switching to VoIP can significantly enhance communication and cost efficiency, but it also presents several challenges that businesses must address.
From selecting the right system to ensuring seamless integration with legacy infrastructure, security, and call quality, each aspect requires careful planning.
Our solutions tackle these hurdles head-on, providing expert guidance, robust security, and scalable, high-quality VoIP services tailored to your business needs. Here’s how we help you overcome the top five VoIP challenges.
Five challenges. Five solutions. One smarter way to work.
Selecting the right solution
We provide expert consultation to choose the best VoIP system for your business.
Integration with legacy systems
We ensure VoIP integrates seamlessly with your current infrastructure.
Security concerns
We offer end-to-end encryption and compliance solutions.
Call quality & reliability
Our partnerships with top providers ensure high uptime and crystal-clear calls.
Scalability & flexibility
Our cloud-based VoIP solutions scale effortlessly with your business growth.
Don’t just take
our word for it…
Commercial deliver. We are fortunate to work with some amazing partners. Here are some examples of great things we hear every day.
Explore a future-proof communication solution built for productivity and flexibility. Let’s talk about the right VoIP telephone system for your business.
Request a call
Contact us today
What sets us apart?
We make your transition to VoIP smooth and hassle-free, with a focus on efficiency, security, and uninterrupted operations.
More about our approach
We partner with trusted, high-performance VoIP providers to deliver advanced telephony solutions tailored to your needs.
Delivering extra value
By connecting VoIP with your broader IT and cloud systems, we build an integrated communication platform that drives collaboration and streamlines workflows.
The Future of Telecoms
AI-powered VoIP & cloud-based telephony
The telecommunications industry is undergoing a major transformation, driven by advancements in artificial intelligence and cloud-based solutions. AI-powered VoIP is redefining customer service with intelligent call routing and real-time analytics, ensuring more efficient and personalised interactions. At the same time, cloud-based telephony is revolutionising business communications by offering flexible, cost-effective, and secure alternatives to traditional phone systems. These innovations are not only enhancing operational efficiency but also paving the way for a more connected and intelligent telecom landscape.
Cloud-based telephony
Offering flexible, cost-effective, and secure communication solutions.
Enhancing Customer Service with Intelligent Call Routing and Analytics
Artificial Intelligence (AI) is revolutionising Voice over Internet Protocol (VoIP) services by introducing intelligent call routing and advanced analytics, thereby enhancing customer service.
For instance, T-Mobile US has partnered with OpenAI to develop IntentCX, an AI platform that automates customer service tasks and proactively addresses network issues by analysing customer interactions. Similarly, companies like Intercom have integrated AI into their customer relationship management systems, launching AI customer service agents such as ‘Fin’ to streamline operations and improve client engagement. These advancements enable businesses to offer more efficient and personalised customer experiences, reducing response times and increasing satisfaction.
Offering Flexible, Cost-Effective, and Secure Communication Solutions
Cloud-based telephony is transforming business communications by providing flexible, cost-effective, and secure solutions. Unlike traditional PBX systems that require significant hardware investments, cloud telephony utilises internet-based services, allowing organisations to manage voice, video, and data communications seamlessly.
This approach not only reduces operational costs but also enhances scalability and accessibility, enabling employees to connect from any location. Moreover, leading providers like RingCentral offer integrated platforms that combine various communication services, including video conferencing and instant messaging, further streamlining business operations. The inherent security features of cloud telephony, such as data encryption and compliance with international standards, ensure that sensitive information remains protected, making it a reliable choice for modern enterprises.
Stay connected from anywhere with business VoIP telephone systems designed for the modern workplace. Find out how our cloud-based phone solutions will give your teams the flexibility to work efficiently.
Request a call
Contact us today
Established in
1991
Don’t just take
our word for it…
Commercial deliver. We are fortunate to work with some amazing partners. Here are some examples of great things we hear every day.
Frequently Asked Questions
VoIP (Voice over Internet Protocol) allows you to make and receive calls over the internet instead of traditional landlines. It’s cost-effective, scalable, and ideal for hybrid working environments. Choosing the right VoIP telephone systems can raise many questions, from setup and security to cost and integration. To help you make an informed decision, we’ve compiled answers to some of the most common queries about VoIP telephone systems. If you need further details, our team is always happy to assist.
Why switch to VoIP?
Is VoIP secure?
Can VoIP integrate with CRM and business tools?
Does VoIP support remote working?
How reliable is VoIP?
What support do you offer?
EXPLORE OUR SERVICES
Other areas of interest
We offer more than just software support: our specialists are here to maximise the potential of your business, enhance efficiency, and create a smarter, safer business environment for you.
Mobile Solutions
Equip your team with flexible, business-ready mobile solutions. Stay connected anytime, anywhere.
Telecoms
Power your business with future-ready telecoms solutions. Stay connected, responsive, and ahead of the competition.
Connectivity
Rely on fast, secure connectivity that keeps your business running. Always online, always connected.
Send our TELECOMS team a message
Our Telecoms Team are Strengthening Customer Connections
I’m proud of the incredible work our Telecoms Team continues to deliver in helping our customers stay connected, competitive, and confident in today’s fast-moving digital world. From robust VoIP solutions to secure networks and tailored telecoms services, the team is dedicated to understanding each customer’s unique needs and providing reliable, scalable communication systems that support their growth. As we look ahead, our focus remains on deepening these relationships, delivering even greater value, and ensuring our customers have the tools they need to thrive—every call, every connection, every time.
Simone Hindmarch
Co-founder and managing director