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Process automation in the digital workspace

Speed up important tasks, reduce human error, and make your workplace more productive.

Digital mailroom
Purchase to pay
Onboarding processes
Contract management
E-forms & approvals

Better partnerships, better processes

When your biggest assets are your people, they should focus on your biggest tasks


So when something can be automated, and improved along the way, there’s no reason to keep doing it by hand. Essential business-as-usual activities like sending and receiving mail, or onboarding new starters, can all be streamlined into workflows to make them more effective and efficient.

We work with a large number of service and software providers to enable our clients to run more productive workplaces and ¬– by working closely with both parties ¬– assess the needs, design bespoke solutions implementations, and empower huge efficiency gains.

Access to the whole market

As a reseller, rather than a manufacturer, we can choose the best products available. That means we can build the best solution every time, using the best technology and techniques, wherever they are.

Driving productivity through process automation

We’re using the combined expertise of our colleagues and partners, to make a meaningful difference to our clients.

Tried, tested, and trusted

By experimenting with new developments in our testing labs, and trialling new ideas within our own business, we can keep all our clients up to speed and one step ahead of their competitors.


Easier and more efficient postal processing

In fast-paced hybrid workplaces, traditional mailrooms can struggle to keep up with your business.

By outsourcing the burden of inbound and outbound mail, and harnessing the power of automated processing, you can recover resource within your business and reassign it to more critical tasks.

Lower carbon footprint

Reduce your environmental impact by taking your postage processing online and cutting paper usage.

Improve accuracy

Reduce human errors and enjoy more peace of mind with greater accuracy from automated processes.

Improve productivity

Process mail faster and more efficiently, and reassign employees to more important tasks.

Lower capital cost

Reduce labour costs and control your overheads, in a pay-what-you-use model.

Don’t just take
our word for it…

Commercial deliver. We are fortunate to work with some amazing partners. Here are some examples of great things we hear every day.

The Tesco procurement team have been delighted with the way Commercial share our desire to entrench sustainability into our supply chain – we really are kindred spirits. Our ethical and sustainability policies are of paramount importance to our reputation and the Commercial team reviewed and approved all products in a short timeframe. Commercial are already committed to the ETI base code and are working on achieving EcoVadis accreditation for all suppliers on the Tesco account.

Want to optimise your business? Click now for Commercial’s expert advice.

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Contact us today

Faster processing

Gain control


Make procurement more productive

Digitise and automate your Purchase and Accounts Payable workflows for faster processing , greater compliance, and the elimination of human error.

From authorising requisitions, through generating purchase orders, to goods-receipts and matching and posting invoices – you’ll gain control and be able to reallocate your resources to what matters most.

Call us today

01242 703400



Why choose Commercial?

With 30+ years of experience supporting clients, we can work with businesses of all shapes and sizes. Our multi-disciplinary teams collaborate on every project to make sure no stone is left unturned in the pursuit of productivity.
Tested and trusted
Our in-house testing lab is a busy place, where we experiment with new technology and techniques so that we when we find a competitive advantage, we can pass it on to our clients.
Cross-functional consultancy
Automating your processes means bringing in the experts from several departments – from cyber security engineers to business growth consultants and compliance specialists. By attacking every problem from every angle, we can build solutions that offer immediate and lasting value.
Collaborative by nature
When we’re working with you, we’ll embed ourselves into your team. By doing this, we can understand your business from the inside out and make hyper-relevant recommendations.

Onboarding Processes

Automating your onboarding experience


By automating your onboarding processes, it means every new starter has everything they need, and they know exactly what to do – leading to significantly increased engagement levels.



The easily accessible resources of digital onboarding experiences mean better communication between teams and their managers, and leads to decreased employee turnover.



Invest your time once, to set up the perfect onboarding process, then focus on more important tasks and trust the system to roll out your perfect process to every new starter.


Established in


Don’t just take
our word for it…

Commercial deliver. We are fortunate to work with some amazing partners. Here are some examples of great things we hear every day.

The new Walsall Housing Group office is a fantastic, fresh and modern workplace thanks to the wonderful work of the Commercial interiors team. They created a steering group to work alongside us to understand our demands and held regular meetings during the design process to keep us informed of the progress. Our desire was for a more collaborative space, with meeting booths and one-to-one seating, rather than traditional desks – and they delivered a fantastic final fit-out over the full four-floor building.
Each year, Commercial supplies accessory packs to graduate trainees at a leading accountancy firm, which are then picked, packed, and delivered to their home addresses by the Commercial Foundation. This not only guarantees that every new employee has the necessary equipment to be productive from their first day but also allows their IT team to focus on other responsibilities. Collaborating with the Commercial Foundation generates substantial social value returns on investment for the firm and contributes to improving the lives of the Foundation's volunteers.
Wollens have enjoyed a long-standing and fruitful partnership with Commercial because they are always introducing innovations and improvements to our IT environment. As the threat of cyber-attacks increases it was vital that we strengthened our capabilities for dealing with a ransomware attack with a cloud-based backup solution. Our solution means data cannot be altered or deleted, giving us a crucial way of recovering data to minimise any potential downtime and financial losses
Working with Commercial for our branded materials has proved to be effective and collaborative. The team is efficient and they listen to requests for improvements. Commercial has made branded goods simple.
As E-commerce in retail continues to grow, Commercial’s stock-management and fulfilment expertise has allowed a leading UK retailer to free huge amounts of warehouse space. Commercial took on the stocking of our employee uniform, transferring to a new supplier with the management of the supply being consolidated into their existing supply accounts. Not only did this free vital space in their distribution centre, the consolidated supply of all GNFR delivered significant delivery cost savings.
At JoJo Maman Bébé we are happy to work with the Commercial Foundation and support inspiring work they do to help disadvantaged young adults. Like us, the Foundation are a B Corp certified organisation that is proven to put purpose ahead of profits. We have enjoyed working with their volunteers to help with a mug-making activity. We are now working alongside them to create an introduction gift for our new employees, these include printed mugs, pens and notebooks.


Streamlined data collection and signoffs

Collecting data, uploading results, approving purchases, enabling permissions – all of these can be done more quickly, and without errors, by putting automation to work. Improve the speed, security, and scalability of your organisation with smarter e-forms and approvals.


Reduction in data entry errors


Reduction in paper use with e-forms


Improve your contracts, improve your bottom line

Draft, modify, sign, and store the most important documents in your business – without wasting time on manual processes and risking human error in repetitive tasks. Our automated contract workflows will help you find efficiencies and maximise the value in your people.

Save money

More robust contracts with less human error means long term cost savings across your business.

Save time

Trust manual tasks to automated processes and make your workflows more efficient.

Reduce waiting

With automatic sending and instant processes, get your contracts signed quicker and projects started sooner.

Reduce disputes

The consistency and accuracy of automation means a lower risk of disputes and disagreements.

Click here to gain a competitive edge with Commercial’s expert advice.

Request a call
Contact us today


Other areas of interest

We offer more than just software support: our specialists are here to maximise the potential of your business, enhance efficiency, and create a smarter, safer business environment for you.

Information Management

Streamline and optimise your information management with our comprehensive solutions. From data governance to document digitisation, we empower businesses to efficiently organise, secure, and leverage their valuable information assets.

Managed Print Services

Efficiently manage your print environment with our comprehensive managed print services. From print fleet optimisation to proactive maintenance, we deliver cost-effective solutions for hassle-free printing workflows.

Buildings & Facilities

Discover the potential of smart technology for your buildings and facilities. Enhance efficiency, sustainability, and occupant experience with our comprehensive solutions tailored to your specific needs.