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Supply chain control that counts

Mitigate risk, minimise cost and maximise success

Only 31% of UK businesses have a comprehensive risk management strategy for their supply chains.
Companies that have a well-governed supply chain are more likely to have higher financial performance than those that don’t.
The demand for supply chain governance solutions is expected to increase significantly in the coming years, owing to the rising trend of digitalization and automation within the supply chain.


Partner with us for supply chain protection


Is your supply chain efficient, cost effective and ethical? If you don’t tick the boxes on all three of these criteria then your business could be at risk – operationally and reputationally.

By partnering with us, we help you avoid that risk. Our experts are on hand to work with you to ensure your supply chain is both profitable and compliant. We help you mitigate risks and enhance your organisation’s reputation.

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Key considerations

Challenges to consider

The UK’s exit from the EU has created uncertainty for companies, particularly those that rely on supply chains that cross borders. Our compliance expertise helps avoid ambiguity as we manage supply chain risks and keep on top of compliance issues.
The UK has implemented a range of regulations related to supply chain governance, including the Modern Slavery Act and the UK Corporate Governance Code. Our in-depth and up-to-date knowledge of legislative areas means that we ensure you comply with regulations.

Companies are under increasing pressure to demonstrate their commitment to sustainability.

We work with you to ensure your supply chains are environmentally responsible.

Cyber security
The increasing use of technology in supply chain management has created new cyber security risks. Our experts ensure your supply chain systems are secure with measures in place to protect against cyber-attacks.
Supply chain governance can be expensive, particularly for companies that have complex supply chains. We work to find a solution that suits you and your budget, but that still ensures an ethical, compliant and sustainable supply chain.

Let’s begin a conversation that moves your business forward.

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Trends that are gaining momentum

It’s worth taking note of some of the key trends shaping the supply chain governance sector, to help ensure you’re ahead of the curve when it comes to your partners and compliance.


The COVID-19 pandemic highlighted the importance of supply chain resilience, something that remains important today.


Sustainability is becoming an increasingly important consideration in supply chain governance.


The Internet of Things (IoT) is being used to improve supply chain visibility and efficiency thanks to new technology.


Blockchain technology is being increasingly used in supply chain management to improve transparency and traceability.

Don’t just take
our word for it…

Commercial deliver. We are fortunate to work with some amazing partners. Here are some examples of great things we hear every day.

Commercial has maintained a policy of openness and transparency when working with a prominent retailer, particularly regarding the measures taken to ensure supply chain sustainability. The retailer's team engaged in productive discussions with Commercial's procurement director, gaining valuable insights into the comprehensive onboarding process and the collaboration with EcoVadis to assess all suppliers. Moreover, Commercial's continuous commitment to innovation recently led to the introduction of recyclable packaging tape, a move that not only fosters sustainability but also yields significant cost savings.

Reputation management at the fore

We understand just how precious your organisation’s reputation is.  And we appreciate how hard it is to build that status, and how quickly it can be destroyed.

Our team of experts, supported with our membership of EcoVadis (sustainability ratings), take a proactive and diligent approach to damage limitation.

Through our unique supplier monitoring system, any issues surrounding suppliers are flagged early so that we can address the challenge and implement a solution.  Reputation saved.

Benefits of bringing us on board

Still need convincing about partnering with us?

Alongside our skill and expertise in supply chain governance, we’re also deeply passionate about what we do and how we can support you.  But if you need additional reasons to bring us on board then take a look below.

Improved compliance

We have a deep understanding of regulatory requirements and industry standards. By partnering with Commercial, you can ensure that your supply chain operations are compliant with these requirements, reducing the risk of penalties and reputational damage.

Improved reputation

Partnering with us can help you demonstrate your commitment to responsible and sustainable supply chain practices. This can enhance your reputation and appeal to customers who are looking for ethical and environmentally responsible products and services.

Increased efficiency

We can help you optimise your supply chain operations, reducing waste and improving efficiency. This can result in cost savings, faster delivery times and improved customer satisfaction.

Risk mitigation

We can help you identify and mitigate supply chain risks. This can include risks related to compliance, product quality and supplier reliability. By working with us, you can reduce the risk of supply chain disruptions and ensure continuity of supply.

Enhanced transparency

We can help you improve the transparency of your supply chain operations. This can include providing visibility into the origin of products, tracking product movement and inventory levels and identifying potential risks and compliance issues.


Sustainability and social responsibility are at the heart of everything we do. This includes ensuring ethical labour practices are in place for all our suppliers.


Sustainability initiatives

We can work with you to help you to reduce your environmental footprint and achieve your sustainability goals –

Multidiscipline expertise

We can leverage our breadth of expertise to bring you a more comprehensive solution. For example, we can provide expertise in other areas such as logistics or procurement to optimise processes and reduce costs.



We can help with regulatory compliance, risk management, sustainability and ethical sourcing. We can also provide training and education to help you improve your supply chain governance practices.

Social and ethical responsibility

We focus on social and ethical responsibility, seeking to align with your values to build benefit. Audits of your supply chain will also ensure your suppliers are operating responsibly.

Established in


Don’t just take
our word for it…

Commercial deliver. We are fortunate to work with some amazing partners. Here are some examples of great things we hear every day.

Commercial went above and beyond to instill complete confidence in a leading High Street retailer regarding the health and safety compliance and sustainable manufacturing of their workwear. Throughout the ordering process, Commercial's team provided all the necessary documentation for BSIF accreditation and even invited their staff to visit manufacturers to witness the process firsthand.
The Tesco procurement team have been delighted with the way Commercial share our desire to entrench sustainability into our supply chain – we really are kindred spirits. Our ethical and sustainability policies are of paramount importance to our reputation and the Commercial team reviewed and approved all products in a short timeframe. Commercial are already committed to the ETI base code and are working on achieving EcoVadis accreditation for all suppliers on the Tesco account.
The new Walsall Housing Group office is a fantastic, fresh and modern workplace thanks to the wonderful work of the Commercial interiors team. They created a steering group to work alongside us to understand our demands and held regular meetings during the design process to keep us informed of the progress. Our desire was for a more collaborative space, with meeting booths and one-to-one seating, rather than traditional desks – and they delivered a fantastic final fit-out over the full four-floor building.
Each year, Commercial supplies accessory packs to graduate trainees at a leading accountancy firm, which are then picked, packed, and delivered to their home addresses by the Commercial Foundation. This not only guarantees that every new employee has the necessary equipment to be productive from their first day but also allows their IT team to focus on other responsibilities. Collaborating with the Commercial Foundation generates substantial social value returns on investment for the firm and contributes to improving the lives of the Foundation's volunteers.
Wollens have enjoyed a long-standing and fruitful partnership with Commercial because they are always introducing innovations and improvements to our IT environment. As the threat of cyber-attacks increases it was vital that we strengthened our capabilities for dealing with a ransomware attack with a cloud-based backup solution. Our solution means data cannot be altered or deleted, giving us a crucial way of recovering data to minimise any potential downtime and financial losses
Working with Commercial for our branded materials has proved to be effective and collaborative. The team is efficient and they listen to requests for improvements. Commercial has made branded goods simple.
As E-commerce in retail continues to grow, Commercial’s stock-management and fulfilment expertise has allowed a leading UK retailer to free huge amounts of warehouse space. Commercial took on the stocking of our employee uniform, transferring to a new supplier with the management of the supply being consolidated into their existing supply accounts. Not only did this free vital space in their distribution centre, the consolidated supply of all GNFR delivered significant delivery cost savings.
At JoJo Maman Bébé we are happy to work with the Commercial Foundation and support inspiring work they do to help disadvantaged young adults. Like us, the Foundation are a B Corp certified organisation that is proven to put purpose ahead of profits. We have enjoyed working with their volunteers to help with a mug-making activity. We are now working alongside them to create an introduction gift for our new employees, these include printed mugs, pens and notebooks.

Frequently Asked Questions

We’re here to answer all your questions about how we can support your supply chain governance. Here are a few of the most common queries.

What is supply chain governance in the retail industry?

Supply chain governance is the management and oversight of the flow of goods, services and information from suppliers to customers. It involves the coordination of procurement, logistics, finance and operations to ensure the timely and cost-effective delivery of products and services.

What are the key components of supply chain governance?

The key components of supply chain governance include strategic planning, risk assessment, contract management, performance management, supplier management and sustainability.

What are the benefits of supply chain governance?

The benefits of supply chain governance include improved customer service, reduced costs, better supplier relations, improved product quality and increased efficiency.

What are the risks associated with supply chain governance?

The risks associated include supply chain disruption, counterfeiting and supplier failure.

How can retailers ensure compliance with supply chain governance?

By implementing policies and procedures, conducting regular audits and enforcing penalties for non-compliance.

What is the importance of sustainability in supply chain governance?

Sustainability helps to reduce the environmental impact of the supply chain and ensure that it is operating in an ethical and responsible manner.

What are the best practices for supply chain governance?

The best practices include establishing clear goals and objectives, implementing effective risk management strategies and maintaining supplier relationships.

How can technology be used to improve supply chain governance?

Technology can be used by automating processes, tracking data and providing real-time visibility into the supply chain.

What is the role of the board of directors in supply chain governance?

The board of directors is responsible for overseeing the implementation of supply chain governance policies and strategies.

What are the challenges associated with supply chain governance?

The challenges include complexity, cost and transparency.

Click now to elevate your business strategies with Commercial’s expert advice.

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