01242 703400



Home 9 Cyber Security 9 Detection & Response

& response

Proactive and reactive cyber security solutions to keep your organisation safe.

24x7 Cyber Response
Crisis Management
Digital Forensics
Web & Email Security

Working in partnership to fight cybercrime

Defence is a team sport, where every product and service need to work together.


That’s why we’ve spent more than 20 years building relationship with the best providers in the industry, so we have access to the knowledge, expertise, tools, and techniques to build bulletproof cyber defences.

And that’s why we work so closely with our clients too – so we can see these solutions in action, understand how they work best, and refine them to build even more formidable protection.

Multi-disciplinary project teams

Whether it’s ongoing detection or ad-hoc response, you’ll have a raft of experts at your disposal. Our project teams are made up of security engineers, technology specialists, auditors and many more – which means no stone is left unturned in your circle of protection.

Full proactive monitoring and management of your cyber security

From determining your most likely threats, to defending against breaches, to dealing with the aftermath – our detection and response services offer an end-to-end cyber security solution.

Multi-product cyber defences

We work with the industry’s best, so that we can get the best access, rates, and terms to design a custom solution for you. As a solution provider, rather than a manufacturer, we source the most suitable products for your business and experiment with integrations to tailor a security defence design that works specifically to your needs.

Click here to partner with Commercial’s experts and thrive in your industry.

Request a call
Contact us today

24×7 Cyber Response

Around the clock defence against cyber crime

Eagle eyes and rapid response to all digital threats to your business.

On permanent guard
Enterprise-level mitigation to keep your security posture high and your threat levels low.

On point recovery
Incident management, forensics, and recovery services for cyber-attacks.

On time improvements
Rapid identification of attack origin and patching to fix security gaps.

Don’t just take
our word for it…

Commercial deliver. We are fortunate to work with some amazing partners. Here are some examples of great things we hear every day.

The enduring partnership between RWK Goodman and Commercial has been sustained by their consistent introduction of novel technologies and innovations aimed at enhancing our IT infrastructure. The cyber-security offering from Arctic Wolf has been introduced to us, providing a 24x7 concierge security service by a prominent industry leader. Amid a climate where many organisations are excessively investing in cyber-security, utmost confidence is placed in the Commercial team's delivery of the most optimal solution.


Strategic and expert-led management of cyber security incidents

Navigate data breaches, hacking, and disaster recovery – effectively and in compliance with your sector and geographic responsibilities.

Keep control

Our consultants will take ownership of your cyber incident and support your IT teams to minimise damage.

Let us take on the burden of a breach, data loss, or cyber-attack – and utilise our expertise to get things back on track quickly.

Carry on

Establish business continuity and issue organisational communications to ensure that operations can continue as normal.

Digital Forensics

Determine how it happened and where it came from

Digital forensics to collect evidence, identify, and understand the cause of a cyber security breach – so that you can recover, improve, and make effective cyber insurance claims.

Established in


Don’t just take
our word for it…

Commercial deliver. We are fortunate to work with some amazing partners. Here are some examples of great things we hear every day.

In the event of a cyber-attack, an incident response manager must facilitate the rapid and secure restoration of IT systems for the client. We have partnered with Commercial IT on several incidents, and their responsiveness and technical expertise allow us to have confidence in their independent client interactions. They adapt well to changing circumstances and, most importantly, embody the softer, consultative approach necessary during crises. - Incident Response Manager, S-RM, Zywave Cyber Incident Response Team of the Year 2023.
After a malware attack in 2021, British Bakels engaged with Commercial to strengthen their cybersecurity posture and enhance resilience. Commercial's team promptly provided solutions by migrating their email service to Exchange Online, improving email performance, availability, and reducing operational overhead. They also implemented multi-factor authentication for all end-user accounts and transitioned email filtering to a cloud-based service, eliminating potential points of failure and bolstering the security of their new email environment.
The Tesco procurement team have been delighted with the way Commercial share our desire to entrench sustainability into our supply chain – we really are kindred spirits. Our ethical and sustainability policies are of paramount importance to our reputation and the Commercial team reviewed and approved all products in a short timeframe. Commercial are already committed to the ETI base code and are working on achieving EcoVadis accreditation for all suppliers on the Tesco account.
The new Walsall Housing Group office is a fantastic, fresh and modern workplace thanks to the wonderful work of the Commercial interiors team. They created a steering group to work alongside us to understand our demands and held regular meetings during the design process to keep us informed of the progress. Our desire was for a more collaborative space, with meeting booths and one-to-one seating, rather than traditional desks – and they delivered a fantastic final fit-out over the full four-floor building.
Each year, Commercial supplies accessory packs to graduate trainees at a leading accountancy firm, which are then picked, packed, and delivered to their home addresses by the Commercial Foundation. This not only guarantees that every new employee has the necessary equipment to be productive from their first day but also allows their IT team to focus on other responsibilities. Collaborating with the Commercial Foundation generates substantial social value returns on investment for the firm and contributes to improving the lives of the Foundation's volunteers.
Wollens have enjoyed a long-standing and fruitful partnership with Commercial because they are always introducing innovations and improvements to our IT environment. As the threat of cyber-attacks increases it was vital that we strengthened our capabilities for dealing with a ransomware attack with a cloud-based backup solution. Our solution means data cannot be altered or deleted, giving us a crucial way of recovering data to minimise any potential downtime and financial losses
Working with Commercial for our branded materials has proved to be effective and collaborative. The team is efficient and they listen to requests for improvements. Commercial has made branded goods simple.
As E-commerce in retail continues to grow, Commercial’s stock-management and fulfilment expertise has allowed a leading UK retailer to free huge amounts of warehouse space. Commercial took on the stocking of our employee uniform, transferring to a new supplier with the management of the supply being consolidated into their existing supply accounts. Not only did this free vital space in their distribution centre, the consolidated supply of all GNFR delivered significant delivery cost savings.
At JoJo Maman Bébé we are happy to work with the Commercial Foundation and support inspiring work they do to help disadvantaged young adults. Like us, the Foundation are a B Corp certified organisation that is proven to put purpose ahead of profits. We have enjoyed working with their volunteers to help with a mug-making activity. We are now working alongside them to create an introduction gift for our new employees, these include printed mugs, pens and notebooks.


Why choose Commercial?

We’ve helped hundreds of our clients to maintain a watchful defence and manage crises when they arise. Whatever the shape, size, or sector of your organisation – our experts can help you build a better security posture and a resilience to cyber threat.
Tried and tested technology
We protect Commercial with the same services we use for our clients (and we test every product at our in-house testing lab.) That means that we know them inside out, and we can find the best combinations for your exact needs.
Creative and collaborative consultancy
We work alongside your teams to better grasp what your business needs, then we create it from the best services on the market, and then we stay with you to embed, train, and manage the use of your new security solution.
Multi-disciplinary and multi-skilled experts
We utilise cyber specialists, technical engineers, compliance experts, and other consultants to form project teams who build cyber security services that leave no stone left unturned.


of organisations reported that EDR helped them to identify threats that would’ve otherwise gone undetected


Monitor and manage the security of your network endpoints

Endpoint Detection and Response (EDR) keeps an automated eye on your network technology, whilst Managed Detection and Response (MDR) uses human expertise to actively fight back against any threats. Give your laptops, smartphones, and servers the ultimate protection from attack.

First line of defence

Establish a formidable border to your systems by protecting your network’s endpoints.

24/7/365 monitoring

Constant monitoring of security issues, alerts, and risk analysis.

Protect BYOD workplaces

Secure catch-all solutions for offices where employees bring and use their own devices.

Threat identification

Proactive threat hunting to make reactive cyber defences into proactive security perimeters.

Don’t wait – click now for Commercial’s expert advice and seize opportunities.

Request a call
Contact us today


Seamless protection that doesn’t get in the way of productivity

Block known sources and likely threats before they get access to your network, with intelligent web and email filtering for your organisation. Empower your teams to browse, message, and work safely without exposing their network to risk.

Our cyber security specialists will build, implement, and manage the perfect level of filtering – which provides robust defences without putting in roadblocks.

01242 703400

Click to unlock the potential of your business with Commercial’s expert advice.

Request a call
Contact us today


Beyond Software Support

We go above and beyond software support. Our team of specialists is dedicated to unlocking the full potential of your business, optimising efficiency, and fostering a smarter, safer business environment tailored to your needs.

Warning & Prevention

Mitigate risks and protect your business with our comprehensive warning and prevention services. We identify threats, implement proactive measures, and safeguard your operations from potential risks.


Ensure effective governance with our comprehensive services. We offer strategic planning, policy development, and compliance management to foster accountability, and sustainable growth in your organisation.


Stay ahead of cyber threats with our expert EDR & MDR solutions. We offer real-time monitoring, automated response, and continuous threat intelligence for robust security.