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Reap the rewards of automated workflows

Save time and eliminate errors by digitising your manual processes.


62% of businesses save time with automated workflows and 48% save money.


47% of businesses increase customer satisfaction after automating their workflows.


66% of businesses experienced fewer errors since automating their workflows.


57% of businesses reported that automation had helped them improve compliance.


Utilise your greatest assets for your greatest challenges


People are the most valuable part of your business. Don’t waste them on repetitive tasks.

By automating the most time-consuming processes on your plate, you’ll increase security, reduce errors, and improve your bottom line.

Through the digitisation of paper-based tasks and automation of manual activities, our workflow solutions will help your organisation become more efficient and productive, releasing your people to work on more complex and challenging tasks.

Imagine, innovate, improve

Our commitment to rapid innovation and real-life testing means we’ve built relationships with the market leaders and we regularly review the latest products and solutions on the market. With technicians and consultants at the cutting edge of the industry, we can keep you ahead of the game.

Decades of digital heritage

With 30+ years of experience, we’ve helped thousands of businesses to bring their processes into the 21st century and reap the rewards. We’ve tried and tested hundreds of products, giving us the ability to make justified and relevant recommendations for your organisation.


More time, more money, more business

With more resource available, you can make the most of what you’ve got by taking advantage of document scanning, automated workflows, and process digitisation.

Our expert team adeptly solves the most common challenges of workflow automation.


Choosing the right products that fit together to form complete workflows.


Finding value for money when bringing multiple providers together.


Ensuring that new products can speak to your existing infrastructure.

User Experience

Identifying intuitive solutions and training staff on proper use.


Building robust processes that don’t jeopardise existing security protocols.

Click now for Commercial’s expert advice and supercharge your business growth.

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We are unique

Multi-discipline, multi-benefit

With cross-divisional expertise that spans digitisation, security, consultancy, and managed services – the solutions we build are battle tested in many arenas. No stone is left unturned in finding the right products or partners, and in making sure the project’s impact is greater than the sum of its parts.

Alastair Adams



Insights that power peace of mind.

There’s no point in an automated workflow if you don’t have confidence in its processes.

Our end-to-end services, from print-centric to hyper-digital, means we understand the minute details of automating the most crucial business tasks. And our extensive experience means we’re equipped to tackle every problem head on – and allow you to digitise with a set-and-forget attitude.


say benefits of digitisation include agility and scaleability


find digitisation aids the sharing of information

Don’t just take
our word for it…

Commercial deliver. We are fortunate to work with some amazing partners. Here are some examples of great things we hear every day.

The Tesco procurement team have been delighted with the way Commercial share our desire to entrench sustainability into our supply chain – we really are kindred spirits. Our ethical and sustainability policies are of paramount importance to our reputation and the Commercial team reviewed and approved all products in a short timeframe. Commercial are already committed to the ETI base code and are working on achieving EcoVadis accreditation for all suppliers on the Tesco account.

Innovation and insights

More data means more automation and more competition.

COVID-19 ignited worldwide organisational rethinks and fuelled the rise of more digitisation.

While print importance is declining as digitisation programmes accelerate, an explosion of growth in document processing has seen the market scale at pace, anticipated to reach $11.6bn by 2030.

Meanwhile, the use of artificial intelligence (AI), machine learning (ML), and the cloud – in workflows – represent significant cost saving potential.


more productive


reduce errors


cost saving

How we work


Discover & assess

First, we listen to your requirements, audit your physical and digital setup, and establish your current practice.


Consult & recommend

We’ll consult your key stakeholders and make recommendations to meet your needs and budget.


Design & test

Future state design options are presented, and a route chosen for piloting proof of concept.


Implement & manage

Then we manage the process of rolling out software, hardware and processes, from start to finish.


Review & optimise

Once implemented we review; checking the solution meets the original goals and adjusting as required.


Innovate & grow

As partners, we’re here to flex as your needs evolve; taking the same project to additional departments or advising on another aspect of your digital workspace

Established in


Don’t just take
our word for it…

Commercial deliver. We are fortunate to work with some amazing partners. Here are some examples of great things we hear every day.

The new Walsall Housing Group office is a fantastic, fresh and modern workplace thanks to the wonderful work of the Commercial interiors team. They created a steering group to work alongside us to understand our demands and held regular meetings during the design process to keep us informed of the progress. Our desire was for a more collaborative space, with meeting booths and one-to-one seating, rather than traditional desks – and they delivered a fantastic final fit-out over the full four-floor building.
Each year, Commercial supplies accessory packs to graduate trainees at a leading accountancy firm, which are then picked, packed, and delivered to their home addresses by the Commercial Foundation. This not only guarantees that every new employee has the necessary equipment to be productive from their first day but also allows their IT team to focus on other responsibilities. Collaborating with the Commercial Foundation generates substantial social value returns on investment for the firm and contributes to improving the lives of the Foundation's volunteers.
Wollens have enjoyed a long-standing and fruitful partnership with Commercial because they are always introducing innovations and improvements to our IT environment. As the threat of cyber-attacks increases it was vital that we strengthened our capabilities for dealing with a ransomware attack with a cloud-based backup solution. Our solution means data cannot be altered or deleted, giving us a crucial way of recovering data to minimise any potential downtime and financial losses
Working with Commercial for our branded materials has proved to be effective and collaborative. The team is efficient and they listen to requests for improvements. Commercial has made branded goods simple.
As E-commerce in retail continues to grow, Commercial’s stock-management and fulfilment expertise has allowed a leading UK retailer to free huge amounts of warehouse space. Commercial took on the stocking of our employee uniform, transferring to a new supplier with the management of the supply being consolidated into their existing supply accounts. Not only did this free vital space in their distribution centre, the consolidated supply of all GNFR delivered significant delivery cost savings.
At JoJo Maman Bébé we are happy to work with the Commercial Foundation and support inspiring work they do to help disadvantaged young adults. Like us, the Foundation are a B Corp certified organisation that is proven to put purpose ahead of profits. We have enjoyed working with their volunteers to help with a mug-making activity. We are now working alongside them to create an introduction gift for our new employees, these include printed mugs, pens and notebooks.

Click to explore Commercial’s expert advice and achieve sustainable results.

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Frequently Asked Questions

Explore our Frequently Asked Questions section to find answers to common queries about our products and services, helping you navigate your way to a better understanding.

What is automated workflow?

In the context of information management, automated workflow is the use of automated processes to manage and streamline data processing. It’s generally used to save time and reduce human error.

What types of data can be automated?

Almost anything – from customer information, to finances and sales data. Most forms of digitised information can be integrated into automation.

How is automated workflow different from traditional data processing methods?

Automated workflow is more efficient and accurate than traditional data processing methods. It also enables businesses to access and analyse data faster, allowing for better decision-making. 

What are the benefits?

Better accuracy and speed means lower costs. Automated workflows also means you can access and analyse data more quickly, which allows for better decision making in real time.

Are automated workflows secure?

With the right security and compliance setup, automated workflow is fully encrypted and protected from unauthorised access.

What are the best practices for using automated workflow in Information Management?

The main risks associated with automated workflow are data loss, data breaches and the potential for malicious manipulation of data. That’s why best practice should be focused on ensuring that data is kept secure and protected, that access is restricted to authorised personnel, and that regular backups are taken to prevent data loss.


Other areas of interest

We offer more than just software support: our specialists are here to maximise the potential of your business, enhance efficiency, and create a smarter, safer business environment for you.

Scanning Services

Digitise your business with our reliable scanning services. We offer high-quality document scanning, indexing, and data capture solutions to optimise your workflow and minimise paper-based processes.

Data Capture

Tap into the hidden potential of your data with our advanced data capture solutions. From automated data entry to intelligent data extraction, we help you harness the power of information for business success.

Security & Compliance

Mitigate risks and ensure compliance with our first-rate security and compliance services. We offer tailored solutions to protect your business assets and maintain regulatory standards.