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Revolutionising retail with robotics

Increase efficiency and reduce costs with our robotics solutions

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The global retail robotics market is expected to grow from $4.9 billion in 2020 to $300 billion by 2030.
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By 2025, up to 80% of retail tasks could be automated using robotic technology, transforming the way retailers operate.
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The number of professional service robots sold worldwide in 2020 increased by 41% compared to the previous year, with retail robots being one of the key drivers of this growth.

ROBOTICS

A human-centric approach to your robotic solutions

 

The retail industry is rapidly evolving, driven by consumer demands and the need for increased efficiency. Robotics can help address these challenges – offering retailers innovative solutions for picking and packing, automated tasks, cleaning and delivery.

So, if you’re considering robotics, or looking for a new partner in this area, look no further. Our extensive experience, along with cutting-edge solutions means we’re the perfect choice to help you drive your businesses growth, improve operational efficiency and create an enhanced shopping experience for your customers.

Meeting your needs

CHALLENGES TO CONSIDER

Ready for
robotics?

Partnership
With numerous robotics solutions available, you might find it tricky to decide which is best suited to your requirements. Our customised solutions means that we cater directly to meet your needs.
Integration
Integrating robotic solutions into existing retail operations and systems can be complex. Take away that stress by working with an expert, like us, to ensure seamless implementation.
Cost
Investing in robotic solutions can be daunting, particularly with upfront costs. We help to support you in making these decisions by demonstrating the potential return on investment (ROI) and long-term benefits.
Adoption
It’s important that employees are adequately trained to work alongside robotic solutions. We work with your team to help them adopt new processes to ensure a successful implementation and ongoing operations.
Scalability
When making an investment in robotics you want to ensure that it is future-proofed. Our solutions can be scaled with your business, adapting to future technological advancements and changes in the retail landscape.

Click to embrace innovation with Commercial’s expert advice by your side.

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INDUSTRY INSIGHTS

Tech and tasks changing the face of robotics

With the use of robotic technologies across various retail applications set to rise, it’s useful to see what innovations are shaping the industry.

Expansion

Robotics will continue to expand beyond traditional applications like warehouse automation and picking and packing.
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Technology

The use of AI (artificial intelligence) and ML (machine learning) is impacting on robotic technologies.
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Cobots

The development of
collaborative robots, cobots, is becoming more widespread in retail environments.
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Delivery

Robotics will play a crucial role in transforming last-mile delivery with a focus on improving time efficiencies.

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Don’t just take
our word for it…

Commercial deliver. We are fortunate to work with some amazing partners. Here are some examples of great things we hear every day.

The Tesco procurement team have been delighted with the way Commercial share our desire to entrench sustainability into our supply chain – we really are kindred spirits. Our ethical and sustainability policies are of paramount importance to our reputation and the Commercial team reviewed and approved all products in a short timeframe. Commercial are already committed to the ETI base code and are working on achieving EcoVadis accreditation for all suppliers on the Tesco account.

Personal approach, innovative ideas and better experiences

Our commitment to innovation, collaboration and human-centric approach – stands us apart from our competitors in the robotics retail space. And, it’s our belief that the successful integration of robotic solutions in retail environments should not only improve operational efficiency, but also enhance your overall customer and employee experience.

We deliver tailor-made robotic solutions that address your challenges and needs, ensuring that the technologies implemented deliver the best results and align with your business objectives.

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RANGE OF BENEFITS

Benefits that extend beyond service and expertise

By partnering with us you can gain a range of tangible and intangible benefits that extend beyond traditional service and expertise.  These benefits can help drive sustained growth and success in the ever-changing world of retail.

Enhanced efficiency

Our retail robotic solutions streamline processes, automate repetitive tasks and optimise resource allocation, resulting in significant improvements in operational efficiency and cost savings.

Empowered employees

By automating routine tasks, our robotic solutions allow your employees to focus on higher-value activities, fostering a more fulfilling work environment and improving overall job satisfaction.

Scalable solutions

Our customised robotic solutions are designed to scale with your businesses and adapt to future technological advancements, ensuring long-term success and resilience in a rapidly evolving retail landscape.

Improved experience

Our emotionally intelligent robots contribute to a more engaging, informative and seamless shopping experience, ultimately driving customer loyalty and repeat business.

Competitive advantage

Implementing innovative robotic solutions in retail operations enables you to stay ahead of industry trends and gain a competitive edge in an increasingly technology-driven market.

Sustainability and social responsibility

By partnering with us you can align your activity with a company that is committed to sustainability and social responsibility.

Expertise

Multidisciplinary expertise

Our diverse team of experts, from various disciplines work together to provide comprehensive solutions that address every aspect of retail operations, ensuring seamless integration of robotic technologies.

Support

We provide continuous support, training and guidance for you and your employees, ensuring smooth adoption of robotic solutions and long-term success.

Human-robot collaboration

By focusing on developing robots that complement and enhance human capabilities, we create a harmonious retail environment where employees can focus on higher-value tasks and customers can benefit from a more personalised shopping experience.

Responsibility

Sustainability

Our commitment to sustainability extends to the development and implementation of eco-friendly robotic solutions that minimise environmental impact and align with your corporate social responsibility goals.

Ethical practices

We maintain the highest standards of ethical conduct and transparency in our business dealings, fostering trust and long-lasting relationships with our clients.

Community engagement

We actively engage with local communities, educational institutions and industry partners to share knowledge, foster innovation and support the growth and development of the retail robotics sector.

Established in

1991

Don’t just take
our word for it…

Commercial deliver. We are fortunate to work with some amazing partners. Here are some examples of great things we hear every day.

The new Walsall Housing Group office is a fantastic, fresh and modern workplace thanks to the wonderful work of the Commercial interiors team. They created a steering group to work alongside us to understand our demands and held regular meetings during the design process to keep us informed of the progress. Our desire was for a more collaborative space, with meeting booths and one-to-one seating, rather than traditional desks – and they delivered a fantastic final fit-out over the full four-floor building.
Each year, Commercial supplies accessory packs to graduate trainees at a leading accountancy firm, which are then picked, packed, and delivered to their home addresses by the Commercial Foundation. This not only guarantees that every new employee has the necessary equipment to be productive from their first day but also allows their IT team to focus on other responsibilities. Collaborating with the Commercial Foundation generates substantial social value returns on investment for the firm and contributes to improving the lives of the Foundation's volunteers.
Wollens have enjoyed a long-standing and fruitful partnership with Commercial because they are always introducing innovations and improvements to our IT environment. As the threat of cyber-attacks increases it was vital that we strengthened our capabilities for dealing with a ransomware attack with a cloud-based backup solution. Our solution means data cannot be altered or deleted, giving us a crucial way of recovering data to minimise any potential downtime and financial losses
Working with Commercial for our branded materials has proved to be effective and collaborative. The team is efficient and they listen to requests for improvements. Commercial has made branded goods simple.
As E-commerce in retail continues to grow, Commercial’s stock-management and fulfilment expertise has allowed a leading UK retailer to free huge amounts of warehouse space. Commercial took on the stocking of our employee uniform, transferring to a new supplier with the management of the supply being consolidated into their existing supply accounts. Not only did this free vital space in their distribution centre, the consolidated supply of all GNFR delivered significant delivery cost savings.
At JoJo Maman Bébé we are happy to work with the Commercial Foundation and support inspiring work they do to help disadvantaged young adults. Like us, the Foundation are a B Corp certified organisation that is proven to put purpose ahead of profits. We have enjoyed working with their volunteers to help with a mug-making activity. We are now working alongside them to create an introduction gift for our new employees, these include printed mugs, pens and notebooks.

Click here to partner with Commercial’s experts and thrive in your industry.

DISCOVER MORE

Request a call
Contact us today

Frequently Asked Questions

Our team is here to answer any questions you may have. Here are some of the most common queries.

What is Smart Technology Robotics?

This is the use of robots and other automated systems to perform tasks in the retail industry. These tasks can range from stocking shelves and managing inventory to customer service and checkout.

What are the benefits of using Smart Technology Robotics in the retail industry?

The benefits include improved accuracy and efficiency in tasks, cost savings, reduced labour costs, faster customer service, improved customer experience and increased safety and security.

What roles can robots play in the retail industry?

Robots can be used for a variety of tasks such as stocking shelves, managing inventory, customer service, checkout and even for delivery of products.

How is Smart Technology Robotics changing the retail industry?

It is changing the retail industry by streamlining processes and improving accuracy and efficiency in tasks. It is also reducing labour costs, improving customer experience and increasing safety and security.

What types of robots are used in the retail industry?

The types include autonomous mobile robots, collaborative robots and stationary robots.

How is Smart Technology Robotics making the retail industry more efficient?

By streamlining processes, improving accuracy and efficiency in tasks, reducing labour costs, improving customer experience and increasing safety and security.

What safety and security measures need to be taken when using Smart Technology Robotics in the retail industry?

Safety and security measures should be taken to ensure that the robots are not causing any harm to customers or employees. Additionally, measures should be taken to ensure that the robots are not accessing any sensitive data or information.

What are the challenges of using Smart Technology Robotics in the retail industry?

The challenges include securing customer data, ensuring the safety of customers and employees and providing adequate customer service when robots are used.

What are the advantages of using Smart Technology Robotics in the retail industry?

The advantages include improved accuracy and efficiency in tasks, cost savings, reduced labour costs, faster customer service, improved customer experience and increased safety and security.

How is Smart Technology Robotics impacting the retail industry?

By streamlining processes and improving accuracy and efficiency in tasks. It is also reducing labour costs, improving customer experience, and increasing safety and security.

EXTENSIVE EXPERTISE

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Create efficient and seamless fulfilment services for your business. From inventory management to shipping and delivery, we optimise your supply chain to exceed customer expectations.

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ABOUT US

Commercial

Head Office: Commercial House, Liddington Park,
Old Station Drive, Leckhampton, Cheltenham, Gloucestershire, GL53 0DL 
Cardiff: Office 3&4, 6-7 Beck Court, Cardiff Gate Business Park, Cardiff Gate, Cardiff, CF23 8RP
Leeds: Carrwood Park, Selby Road, Leeds, LS15 4LG UK
London: 1 Aintree Road, Perivale, Greenford, Middlesex, UB6 7LA UK

Commercial Ltd. Registered in England No: 02589514
Commercial IT Services Ltd. Registered in England No: 07482128

T: 01242 703400

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