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Policy Documents

Commercial's Policy Documents

Download our various policy documents by using the links below.

Health & Safety

Quality Statement

Environmental Policy

MFD T&C's of Supply

Modern Slavery

Slavery Statement

  • If your office needs it, we can do it.
    Intelligently, efficiently, sustainably.

    Find out more
    Watch video

    • About us
    • Commercial by nature
    • Mission vision values
    • Our story
    • The complete office
    • Awards & accreditations
    • Contact & locations

    • Media & events
    • News & blogs
    • Events
    • Case studies
    • Video gallery
    • Downloads

    • Divisions
    • Sustainability
    • Office supplies
    • Technology
    • Interiors
    • Print management
    • Managed print services
    • Creative systems
    • IT services

    • Careers
    • Working at Commercial
    • Live vacancies
    • Benefits
    • Living wage
    • Inclusion & diversity

  • Purpose for your business

    Find out more
    Watch video

    • Responsible sourcing
    • Procurement process
    • ETI membership
    • Products with purpose
    • Low-carbon deliveries
    • Circular economy
    • Modern slavery

    • Vision & Strategy
    • Dedicated sustainability team
    • 10 commitments
    • UN sustainable development goals
    • COP21 and science-based CO2 targets
    • Air quality impact
    • Resource consumption

    • Partnering & Added value
    • CSR day
    • Consultancy
    • ISO14001 & planet mark consultancy
    • Projects

    • Operations
    • On-site renewables
    • Renewable electricity
    • Zero waste to Landfill
    • Server cooling system

    • Professional recognition
    • Awards
    • Certifications
    • Memberships

    • Staff engagement
    • Change champions
    • Angel days
    • Charity charter

    • Commercial foundation
    • Buy social

  • Efficient office supplies with purpose in mind.

    Find out more

    • Why us
    • Your dedicated account team
    • Getting to know you
    • Implementation, reporting, progress reviews
    • Cost reduction

    • Product categories
    • Catalogues
    • Green Categorisation
    • Products With Purpose
    • Partnering Sustainably

    • Supporting you further
    • Free recycling
    • Confidential shredding
    • Social value reporting

    • Ordering & delivery
    • Online ordering
    • Punch out capability
    • White glove service
    • Just in time
    • Packaging & delivery
    • Low carbon deliveries

  • Make hardware buying easy, with a supplier that provides more than just product.

    Find out more

    • Why us
    • Expert advice
    • Direct OEM partnerships
    • Extensive product range
    • Bid price
    • Highly accredited

    • Services
    • Pre-configuration and support
    • Onsite technical support
    • End to end project management

    • Ordering & delivery
    • Online purchasing
    • Nationwide delivery
    • White glove delivery service
    • Waste removal

  • Bring your organisation to life 
with a unique interior.

    Find out more

    • Workplace consultancy

    • Fit out

    • Design

    • Furniture

    • Move management

    • Our work & clients
    • Clients
    • Case studies
    • Videos
    Watch video
    Watch video

  • High quality printing

    Find out more
    Watch video

    • Expertise
    • Strategic cost control
    • Dedicated team
    • Sector specific knowledge

    • Why us
    • Brand management
    • Print specialists
    • Single source procurement
    • Low-carbon deliveries

    • Our services
    • In-house production
    • Vendor management
    • Print Services

  • Partner with us for efficient printing, copying and scanning solutions

    Find out more

    • Why us
    • IT & business expertise
    • Continual improvement
    • Independent
    • Partners
    • Installation support
    • Consultation & analytics
    • Performance dashboards

    • Services & sectors
    • Professional Services
    • Outsourcing & MPS
    • Scanning
    • Sectors
    • Creative Industries
    • IT Services

    • After sales care
    • Account management
    • Training
    • Network Operation Centre
    • Field support
    • Customer relationship services

    • Support
    • Copier Toner Request
    • Copier Service Call
    • Copier Meter Readings

  • Say goodbye to murky contract terms, and hello to service-led consultancy.

    Find Out More

    • Services
    • Book your print audit
    • Creative technology
    • Colour management
    • Creative workflow
    • Proofing
    • Office technology
    • Continual improvement

    • Products
    • Hardware
    • Software

    • About You
    • Print for creatives
    • Print for IT, production & office

    • About Us
    • Our story
    • Timeline
    • Meet the team
    • Sustainability

    • Contact us

    • News & views

  • IT with a Conscience

    Find out more Hardware Recycling
    IT with a conscience

    • Services
    • Network
    • Compute
    • Continuity
    • Apps
    • Security
    • IT Support
    • IT Assessment
    • Hardware Recycling

    • Sectors
    • Education
    • Legal
    • Enterprise

    • Why Managed IT
    • Ethical IT
    • Ground to Cloud
    • Vendors
    • Outcomes
    • 10 Reasons

    • Success Stories

    • News & Views
    • Commercial
      • Commercial
      • About us
        • Commercial by nature
        • Mission visions values
        • Our story
        • The complete office
        • Awards & accreditations
        • Contact & locations
      • Media & events
        • News & blog
        • Events
        • Case studies
        • Video gallery
        • Downloads
      • Divisions
        • Sustainability
        • Office supplies
        • Mananged IT
        • Technology
        • Managed Print Services
        • Creative Systems
        • Interior
        • Print Management
      • Careers
        • Working at Commercial
        • Live vacancies
        • Benefits
        • Living wage
        • Inclusion & diversity
    • Office supplies
      • Office supplies
      • Why us
        • Your dedicated account team
        • Getting to know you
        • Implementation, reporting, progress reviews
        • Cost reduction
      • Product categories
        • Catalogues
        • Green Categorisation
        • Products With Purpose
        • Partnering Sustainably
      • Supporting you further
        • Free recycling
        • Confidential shredding
        • Social value reporting
      • Ordering & Delivery
        • Online ordering
        • Punch out capability
        • White glove service
        • Just in time
        • Packaging & delivery
        • Low carbon deliveries
    • Managed IT
    • Managed Print Services
      • Why Us
        • IT & business expertise
        • Continual improvement
        • Independent
        • Partners
        • Installation support
        • Consultation & analytics
        • Performance dashboards
      • Aftersales Care
        • Account management
        • Training
        • Network Operation Centre
        • Field support
        • Customer relationship services
      • Services & Sectors
        • Professional Services
        • Outsourcing & MPS
        • Scanning
        • Sectors
        • Creative Industries
        • IT Services
      • Support
        • Copier Toner Request
        • Copier Service Call
        • Copier Meter Readings
    • Interior
    • Creative Systems
      • Services
        • Book your print audit
        • Creative technology
        • Colour management
        • Creative workflow
        • Proofing
        • Office technology
        • Continual improvement
      • Products
        • Hardware
        • Software
      • About you
        • Print for creatives
        • Print for IT, production & office
      • About Us
        • Our story
        • Timeline
        • Meet the team
        • Sustainability
      • Contact Us
      • News & views
    • Print Management
      • Expertise
        • Strategic cost control
        • Dedicated team
        • Sector specific knowledge
      • Our Services
        • In-house production
        • Vendor management
        • Print Services
      • Why Us
        • Brand management
        • Print specialists
        • Single source procurement
        • Low-carbon deliveries
    • Technology
      • Technology
      • Why us
        • Expert advice
        • Direct OEM partnerships
        • Extensive product range
        • Bid price
        • Highly accredited
      • Ordering & Delivery
        • Online purchasing
        • Nationwide delivery
        • White glove delivery service
        • Waste removal
      • Services
        • Pre-configuration and support
        • Onsite technical support
        • End to end project management
    • Sustainability
      • Sustainability
      • Responsible Sourcing
        • Living wage
        • Procurement process
        • ETI membership
        • Products with purpose
        • Low-carbon deliveries
        • Circular economy
        • Modern slavery
      • Vision and Strategy
        • Dedicated sustainability team
        • 10 Commitments
        • UN sustainable development goals
        • COP21 and science-based CO2 targets
        • Air quality impact
        • Resource consumption
      • Partnering and Added Value
        • CSR day
        • Consultancy
        • ISO14001 & planet mark consultancy
        • Projects
      • Operations
        • On-site renewables
        • Renewable electricity
        • Zero waste to Landfill
        • Server cooling system
      • Professional Recognition
        • Awards
        • Certifications
        • Memberships
      • Staff Engagement
        • Green angels
        • Angel days
        • Charity charter
      • Commercial Foundation
        • Buy social
    Commercial

    If your office needs it, we can do it. Intelligently, efficiently, sustainably.

    • The Complete Office
    • Sustainability
    • Careers
    • Support
    Contact Us

    If you’d like to work with us or learn more about us, we’d love to hear from you.

    • 01242703400
    • hello@commercial.co.uk
    • 01242690006
    • officesupplies@commercial.co.uk
    • 08451133333
    • managedit@commercial.co.uk
    • 01242703400
    • mps@commercial.co.uk
    • 01242703400
    • interiors@commercial.co.uk
    • 02087587750
    • info@commercialcreative.com
    • 01242690006
    • print@commercial.co.uk
    • 01242703400
    • technology@commercial.co.uk
    • 01242703400
    • hello@commercial.co.uk
    Existing Customers

    Access your dedicated portal here. And we’re on the end of the phone if you need us.

    Customer login
    #commercialbynature
    • Privacy Policy
    • Cookies
    • Terms
    • Policy Documents
    Back to top
    • © 2019 Commercial. All Rights Reserved.
    • Commercial Ltd. Head Office, Commercial House, Liddington Park, Old Station Drive, Leckhampton, Cheltenham, Gloucestershire, GL53 0DL UK. Registered in England No. 02589514
    • Commercial Ltd. Carrwood Park, Selby Road, Leeds, LS15 4LG UK
    • Wiles Greenworld Ltd. 1 Aintree Road, Perivale, Greenford, Middlesex, UB6 7LA UK. Registered in England No. 00380423
    Commercial

    If your office needs it, we can do it. Intelligently, efficiently, sustainably.

    • The Complete Office
    • Sustainability
    • Careers
    • Support
    Contact Us

    If you’d like to work with us or learn more about us, we’d love to hear from you.

    • 01242703400
    • hello@commercial.co.uk
    • 01242690006
    • officesupplies@commercial.co.uk
    • 08451133333
    • managedit@commercial.co.uk
    • 01242703400
    • mps@commercial.co.uk
    • 01242703400
    • interiors@commercial.co.uk
    • 02087587750
    • info@commercialcreative.com
    • 01242690006
    • print@commercial.co.uk
    • 01242703400
    • technology@commercial.co.uk
    • 01242703400
    • hello@commercial.co.uk
    #commercialbynature
    • Privacy Policy
    • Cookies
    • Terms
    • Policy Documents
    Back to top
    • © 2019 Commercial. All Rights Reserved.
    • Commercial Ltd. Head Office, Commercial House, Liddington Park, Old Station Drive, Leckhampton, Cheltenham, Gloucestershire, GL53 0DL UK. Registered in England No. 02589514
    • Commercial Ltd. Carrwood Park, Selby Road, Leeds, LS15 4LG UK
    • Wiles Greenworld Ltd. 1 Aintree Road, Perivale, Greenford, Middlesex, UB6 7LA UK. Registered in England No. 00380423