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Strategic purchasing and support for User Devices

Addressing your organisation’s current and future technological demands.


Keeping up to date with modern user technology can make organisations 25% more productive.


Increase employee engagement by 30% by using up-to-date and user-friendly devices.


Reduce the risk of cyber-attacks by 99.8%, by choosing and using appropriate user devices.


User device management can improve data protection compliance by 50%.


Making strategic choices in user devices and management


Smarter choices in even the most everyday technology, like your workforce’s smartphones or laptops, can make a big impact across your organisation.

Identifying and deploying the most suitable user devices will improve individual and organisational productivity, and proper configuration means proper optimisation to your specific business needs.

By partnering with an IT expert, you can stay up to date with the latest trends and technologies – meaning better planning for future needs and better preparation for emerging trends to gain a competitive advantage.


Every team member should feel heard in workplace decisions. Equity is a key part of our consultancy process – it increases user adoption, ensures devices are used to their full potential, and that the technology is aligned to the individual workload. 

Data driven with a people-first approach.

Choosing the right user devices means balancing the needs of your people and your business, which is why we take both data and behaviour into consideration when recommending and providing technologies.

Consultancy at the cutting edge

We combine a natural curiosity with rigorous testing, meaning we stay abreast of new technologies and can bring them to bear for your organisation whenever they emerge.


Making smart choices

Understanding the challenges our clients face is important from the outset. Taking the time to listen and absorb any concerns creates a strong foundation for collaborative working.

The biggest issues our clients face with their user device management:

Balancing organisational and user needs.

What your workforce wants and what your business needs to achieve aren’t always in sync, so we bring them closer together to find a solution that delivers on every front.

Keeping up with the pace of change.

There’s always a new model available and it often feels like you’ve only just upgraded when new technology emerges. Knowing when to stick and when to twist requires strategic insight of where your industry is headed.

Choosing who and what to trust.

There are as many different providers as there are upgrades available, so knowing which products work best and whose advice is accurate requires working with a partner you can trust to have your best interests at heart.

Equipping your workforce on a budget.

Balancing your bottom line with your business needs means finding solutions that are affordable without sacrificing on quality or functionality.

Commercial vs domestic vs personal devices.

Everybody uses smartphones and laptops, so everybody has an opinion on the best devices out there. Understanding which ones work best for a commercial environment requires more than just being tech aware.

Don’t just take
our word for it…

Commercial deliver. We are fortunate to work with some amazing partners. Here are some examples of great things we hear every day.

The Tesco procurement team have been delighted with the way Commercial share our desire to entrench sustainability into our supply chain – we really are kindred spirits. Our ethical and sustainability policies are of paramount importance to our reputation and the Commercial team reviewed and approved all products in a short timeframe. Commercial are already committed to the ETI base code and are working on achieving EcoVadis accreditation for all suppliers on the Tesco account.

Want to optimise your business strategies? Click here and let Commercial show you how.

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Business-wide benefits

With Commercial as your partner, you’ll benefit from every lesson learned in our decades of experience assisting clients with their tech solutions.

Reseller privileges
Working with multiple vendors means we have access to the entire marketplace, so we can find the right products for your needs without being tied to a specific manufacturer.
Technical expertise
Our in-house experts can support you for the whole lifecycle of your products. We can help source, implement, maintain, and upgrade your IT infrastructure throughout its lifecycle.
Longstanding relationships
Having established our relationships over the course of decades, we can lean on a long-standing network in the industry and find better rates than you’ll find elsewhere.
Flexibility & scalability
As a rapidly growing business ourselves, we understand the need to design solutions which can move at the pace of our ever-changing needs. We bring these principles to your project.
Time & money
You don’t look for outside help if you’ve got unlimited resources. We’re here to help you make the most of your time and money, and we look for products that deliver the same.


The direction of technological travel

Knowing which way the wind is blowing helps you keep up with the pace of change and keep your users invested in changes in the way they work.

User devices are becoming more powerful and versatile, as 5G reaches common usage throughout business. Faster speeds, lower latency, and greater bandwidth means that even the most basic user devices can access and utilise more data-intensive applications.

Remote working

Whilst most smartphones and landscapes have been able to handle virtual working for a long time, the global shift to remote access means user devices now have to support increasingly intensive features in video conferencing, collaboration, and shared applications. Hybrid devices, which can be used as both laptops and tablets, are becoming more popular because they work in a new home–work environment.

Commercial is your smart choice

Commercial presents an all-encompassing solution for your technology and communication user devices, simplifying your sourcing process. And the advantages don’t stop here; keep reading to uncover more compelling reasons to select our offerings.

Fact Finding

Datasheets and questionnaires are part of our immersive approach, helping us to understand your business and its people.


Understanding the impact of technology and the way people work to include a survey of your IT infrastructure.


Do your team’s preferences match your organisational needs? We’ll consider and explore habits and behaviours, to iron this out.

Future proofing

Asking questions of key stakeholders ensures that any changes are future proofed in light of rapid innovation and change.


Knowing how many devices are being used properly, and what they’re being used for, enables you to make sure that your investment is being utilised to its maximum value.

Established in


Don’t just take
our word for it…

Commercial deliver. We are fortunate to work with some amazing partners. Here are some examples of great things we hear every day.

The new Walsall Housing Group office is a fantastic, fresh and modern workplace thanks to the wonderful work of the Commercial interiors team. They created a steering group to work alongside us to understand our demands and held regular meetings during the design process to keep us informed of the progress. Our desire was for a more collaborative space, with meeting booths and one-to-one seating, rather than traditional desks – and they delivered a fantastic final fit-out over the full four-floor building.
Each year, Commercial supplies accessory packs to graduate trainees at a leading accountancy firm, which are then picked, packed, and delivered to their home addresses by the Commercial Foundation. This not only guarantees that every new employee has the necessary equipment to be productive from their first day but also allows their IT team to focus on other responsibilities. Collaborating with the Commercial Foundation generates substantial social value returns on investment for the firm and contributes to improving the lives of the Foundation's volunteers.
Wollens have enjoyed a long-standing and fruitful partnership with Commercial because they are always introducing innovations and improvements to our IT environment. As the threat of cyber-attacks increases it was vital that we strengthened our capabilities for dealing with a ransomware attack with a cloud-based backup solution. Our solution means data cannot be altered or deleted, giving us a crucial way of recovering data to minimise any potential downtime and financial losses
Working with Commercial for our branded materials has proved to be effective and collaborative. The team is efficient and they listen to requests for improvements. Commercial has made branded goods simple.
As E-commerce in retail continues to grow, Commercial’s stock-management and fulfilment expertise has allowed a leading UK retailer to free huge amounts of warehouse space. Commercial took on the stocking of our employee uniform, transferring to a new supplier with the management of the supply being consolidated into their existing supply accounts. Not only did this free vital space in their distribution centre, the consolidated supply of all GNFR delivered significant delivery cost savings.
At JoJo Maman Bébé we are happy to work with the Commercial Foundation and support inspiring work they do to help disadvantaged young adults. Like us, the Foundation are a B Corp certified organisation that is proven to put purpose ahead of profits. We have enjoyed working with their volunteers to help with a mug-making activity. We are now working alongside them to create an introduction gift for our new employees, these include printed mugs, pens and notebooks.

Get on the path to profitability – click now to access Commercial’s expert advice.

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Frequently Asked Questions

To understand more about how we can support your user device management, or ask any questions that we haven’t answered, please get in touch.

Why do I need a partner to purchase my user devices?

There’s much more to your user devices than choosing between iPhone and Android. Identifying the best technological solutions, agreeing the right terms, securing the best rates, planning for future needs, and supporting your workforce to use their devices day-to-day all needs consideration.

What is user device management?

Often referred to as UDM, user device management is a set of processes and technologies that allow an organisation to maintain control over its devices, including desktops, laptops, tablets, and smartphones. It’s designed to ensure corporate security policies and data protection requirements are met and to enable the secure deployment of applications and updates.

What does BYOD mean?

A Bring Your Own Device (BYOD) policy is an organisational policy that allows users to use their own devices for work. It can be a cheaper option, because no capital investment is required, but it’s important to ensure that these devices are managed securely, by enforcing security policies and providing users with the right tools and applications.

What comes under ‘user devices’?

User devices relates to any technology that your workforce use within your business. The most common are desktops, laptops, smartphones, and tablets – but other products like access keys, wearables, and emerging technology like VR and AR headsets also come under user devices.

What are the benefits of user device management?

The main benefits of user device management are improved security, increased productivity, improved compliance, and reduced costs. By managing user devices and applications centrally, organisations can ensure their security policies are enforced, users have access to the applications they need, and the organisation stays compliant.

How do I ensure data security on user devices?

Whether they’re supplied centrally or through a BYOD policy, it’s important to ensure proper data security on user devices by implementing measures such as two-factor authentication, encryption, mobile device management (MDM) solutions, and patching and updating operating systems and applications regularly.


Other areas of interest

We offer more than just software support: our specialists are here to maximise the potential of your business, enhance efficiency, and create a smarter, safer business environment for you.


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