We believe transparency is key. Measurement is important and we’re forensic in our recording and analysis.
MEASUREMENT & REPORTING
Evidencing our progress
Every year we’re determined to make progress, creating positive impacts in our communities, near and far. That’s why we follow best practice approaches to social value measurement and reporting.
We find it helpful to calculate certain aspects of our sustainability work into monetary value. After all, as a growing business, we recognise that our fiscal contributions have an impact on our interconnected economies, locally, nationally and internationally. But it’s not just about the numbers.
We are passionate about storytelling. Just as we are inspired, we hope to encourage others to enact Social Value throughout their organisations too.
Don’t just take
our word for it…
Commercial deliver. We are fortunate to work with some amazing partners. Here are some examples of great things we hear every day.
LIFE ON EARTH
FIND OUT HOW WE CAN HELP YOU
Our Social Impact Reports
We have a responsibility to report our impacts on the environment and society and we do so with pride.
Reporting and talking about our social impact, is our passion.
Because sustainability runs through the veins of our business and has done since 2006. It’s a crucial part of the conversation that we have with our clients and partners every day. Having produced our most recent reports as digital e-books, they have become a staple reference point in meetings, so that we can easily ‘show and tell’ all that we have learned along the way.
In 2019-2020 we set out our model for modern business – a model that places sustainability at the heart of how we operate, driving profit and purpose in equal measure.
In 2021-2022 our focus was on the actions that we can take to change the narrative – to create a new story for our world, together, as we seek to improve and protect, empower and collaborate, inspire and learn.
For the most recent year of reporting, we applied two measurement frameworks which, taken together, help us calculate our headline social value. For a full explanation, download our report.
Impact from supply
chain and employment
Reduced cost for
public services and benefits
associated with 3Rs
LIFE ON EARTH
Contact our sustainability team
We use market-leading specialists
Loop is a social value specialist, helping organisations to understand, measure and evidence their impact. We use their software metrics to calculate our social, economic and environmental value because Loop use the most robust and accurate data in the social value space.
It uses two key analysis frameworks: Social Cost Benefit Analysis (SCBA) and Social Cost Effectiveness Analysis (SCEA). These are combined to tally our overall Social Value and Social Return on Investment (SROI).
By measuring our social value metrics, and monetary impact we can further understand our position today and pinpoint the places where we can do even better. Our goal is to improve year-on-year as part of our long-term EDI and ESG strategy.
return on investment
Evolving best practice
As understanding of social value reporting grows, methodologies for measuring impacts are refining. While changing methodologies will create fluctuations in reporting, it’s valuable progress in the pursuit of accuracy.
HM Treasury Green Book
Updated in 2022, HM Treasury’s Green Book supports the appraisal and evaluation of public policy and programmes. It is considered best practice to align social value reporting with this guide’s methodologies.
From 2022-23, using Loop’s new metrics, we will no longer be using Gross Value Added (GVA) and Local Multiplier 3 (LM3) in our social value calculations, aligning ourselves with the National Social Value Standard (SVS) and HM Treasury’s Green Book.
- Increase in apprenticeships across the company 20% 20%
- Carbon reduction per employee (July 2021 – June 2022) 45.8% 45.8%
- CO2 reduction per million revenue since 2006 89% 89%
Explaining our social value metrics
We measure our social value to help us identify areas for improvement and to develop strategies for making a positive impact among our colleagues, communities, clients and partners. It’s central to our Environmental, Social and Governance (ESG) goals.
We are committed to diversity and inclusion, ensuring everyone feels supported in fulfilling their potential and their health and wellbeing is prioritised.
We want to be a ‘good neighbour’ wherever we operate, from reducing emissions to delivering school workshops and supporting grassroots charities.
Our goal to be Net-Zero by 2028 means we are reducing waste for ourselves and our clients, while increasing biodiversity and investing in low emission vehicles.
We employ apprentices to develop their learning and careers with Commercial, while monitoring the diversity of those we employ.
- Proud to support the Pay Apprenticeship Levy
- Employing apprentices who are long-term unemployed, disabled, LGBTIQ+, graduates and female
We monitor the diversity of candidates to ensure we give full and equal access to all who apply, including ethnicity, single parents, ex-service personnel, 50+ years, and more.
- Disability Confident employer
- Menopause in the workplace pledge
To ensure a balance of investment in suppliers of all sizes, we monitor the breakdown of SMEs, non-for-profit and large enterprises in our supply chain.
- We established and trade with Commercial Foundation
- Supporting local SMEs
We record how much time and resource we invest in teaching and learning in partnership with our supply chain, whether SMEs, start-ups or VCEs.
- Supplier Days
Commercial records how we support charities and non-profits through financial donations, payroll giving, and in-kind support.
- Commercial Lottery
- Charity Charter Days
- IT Schools Africa
- Toilet twinning
- World Bicycle Relief
- Carbon offsetting projects
- Planet Mark
We give time to support the physical and mental health of colleagues, beyond operationally necessary training; to ensure reduced stress, improved concentration and boosted moods and energy levels.
- Mental health first aiders
- Free counselling
- Help at Hand
- Cycle to work
- Health & safety training
- Fruity Fridays
Calculating the professional training in our organisation helps our colleagues in their current and future roles.
- Prince Programme for Project Management
- Accountancy workshop
- Aruba Citrix training
- Citrix virtual training
- In-house IT engineer training
- Fire warden training
- Mental health first aiders
Waste management is part of our ISO certification and our overall carbon footprint reduction strategy.
- Zero waste to landfill
- First Mile recycling partnership
- Terracycle recycling partnership
- London ‘empty van’ recycling initiative
We monitor our emissions from diesel and petrol vehicles, towards low- or no-emission vehicles, walking and cycling.
- Cycle to work scheme
- Virtual meetings instead of in-person
- Electric vans
- Hydrogen vans
- EV and hybrid cars
- EV salary sacrifice scheme
We review how many trees we have planted and use the biodiversity metric to assess the value of the project to wildlife.
- Tree planting days
- The Planet Mark Partnership
- Ecologi and carbon offsetting
We record the hours of support provided from one team member to another, helping them to succeed in current and future roles.
- IT engineers, cascaded line-mentoring programme
We evaluate how many hours our colleagues give to charities and good causes during their working day.
- Charity Charter days
- Branching Out programme
We look to understand how many hours we engage with wider stakeholders on sustainability-related matters.
- Leadership presentations on Social Impact Report
- Schools’ workshops
Teaching employability-related skills and giving valuable work insights to children and young people.
- Time invested in the Commercial Foundation
- Hours donated to schools and in-person presentations
It’s not just about taking our support out – we invite stakeholders to come in and learn about our workplace.
- Leadership team visits with Commercial Foundation
- IT apprentice assessments and tours
We understand that operating deliver vehicles can be noisy for our local communities, so we’re keen to monitor and reduce any impacts by moving to quieter low-emission vehicles.
- EV vans
- EV charging points
Frequently Asked Questions
What is Social Value Measurement and Reporting?
What types of outcomes can be measured through Social Value Measurement and Reporting?
What is the connection between Social Value Measurement and Reporting and ESG Reporting?
What are the challenges of Social Value Measurement and Reporting?
What industries or sectors benefit from Social Value Measurement and Reporting?
What is the purpose of Social Value Measurement and Reporting?
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Send our SUSTAINABILITY team a message
making our company more environmentally conscious
In an era where the importance of environmental consciousness cannot be overstated, our Sustainability Team has risen to the challenge with unwavering commitment and innovative thinking. Led by their passion for creating a better and more sustainable future, they have implemented strategies that not only benefit our company but also contribute to the greater good.
Co-founder and managing director