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Progression
& Transparency

We believe transparency is key. Measurement is important and we’re forensic in our recording and analysis.  

h

Measurement
& reporting

Social
impact reports

Headline
figures

Who is
Loop?

Loop’s
new metrics

Our Social
Value metrics

MEASUREMENT & REPORTING

Evidencing our progress

 

Every year we’re determined to make progress, creating positive impacts in our communities, near and far. That’s why we follow best practice approaches to social value measurement and reporting.

We find it helpful to calculate certain aspects of our sustainability work into monetary value. After all, as a growing business, we recognise that our fiscal contributions have an impact on our interconnected economies, locally, nationally and internationally. But it’s not just about the numbers.

We are passionate about storytelling. Just as we are inspired, we hope to encourage others to enact Social Value throughout their organisations too.

Don’t just take
our word for it…

Commercial deliver. We are fortunate to work with some amazing partners. Here are some examples of great things we hear every day.

The Tesco procurement team have been delighted with the way Commercial share our desire to entrench sustainability into our supply chain – we really are kindred spirits. Our ethical and sustainability policies are of paramount importance to our reputation and the Commercial team reviewed and approved all products in a short timeframe. Commercial are already committed to the ETI base code and are working on achieving EcoVadis accreditation for all suppliers on the Tesco account.

LIFE ON EARTH

FIND OUT HOW WE CAN HELP YOU

Sustainability Reporting:

Our Social Impact Reports

We have a responsibility to report our impacts on the environment and society and we do so with pride.

Reporting and talking about our social impact, is our passion.

Because sustainability runs through the veins of our business and has done since 2006. It’s a crucial part of the conversation that we have with our clients and partners every day. Having produced our most recent reports as digital e-books, they have become a staple reference point in meetings, so that we can easily ‘show and tell’ all that we have learned along the way.

In 2019-2020 we set out our model for modern business – a model that places sustainability at the heart of how we operate, driving profit and purpose in equal measure.

In 2021-2022 our focus was on the actions that we can take to change the narrative – to create a new story for our world, together, as we seek to improve and protect, empower and collaborate, inspire and learn.

Headline numbers

2021-2022

For the most recent year of reporting, we applied two measurement frameworks which, taken together, help us calculate our headline social value. For a full explanation, download our report.

£67,863,704

Economic impact
from turnover

£84,717,165

Impact from supply
chain and employment

£15,527,226

Contribution to
economic productivity

£125,508,614

Social Return
on Investment

£2,317,557

Reduced cost for
public services and benefits

£3,637,341

Economic benefits
to HMRC

£5,337,066

Associate wellbeing
improvements

£13,972,258

Environmental benefits
associated with 3Rs

LIFE ON EARTH

Contact our sustainability team

We use market-leading specialists

Loop is a social value specialist, helping organisations to understand, measure and evidence their impact. We use their software metrics to calculate our social, economic and environmental value because Loop use the most robust and accurate data in the social value space.

It uses two key analysis frameworks: Social Cost Benefit Analysis (SCBA) and Social Cost Effectiveness Analysis (SCEA). These are combined to tally our overall Social Value and Social Return on Investment (SROI).

By measuring our social value metrics, and monetary impact we can further understand our position today and pinpoint the places where we can do even better. Our goal is to improve year-on-year as part of our long-term EDI and ESG strategy.

Economic

impact

Social

return on investment

Evolving best practice

Maturing methodology

As understanding of social value reporting grows, methodologies for measuring impacts are refining. While changing methodologies will create fluctuations in reporting, it’s valuable progress in the pursuit of accuracy.

HM Treasury Green Book

Updated in 2022, HM Treasury’s Green Book supports the appraisal and evaluation of public policy and programmes. It is considered best practice to align social value reporting with this guide’s methodologies.

New metrics

From 2022-23, using Loop’s new metrics, we will no longer be using Gross Value Added (GVA) and Local Multiplier 3 (LM3) in our social value calculations, aligning ourselves with the National Social Value Standard (SVS) and HM Treasury’s Green Book.

Statistics

  • Increase in apprenticeships across the company 20% 20%
  • Carbon reduction per employee (July 2021 – June 2022) 45.8% 45.8%
  • CO2 reduction per million revenue since 2006 89% 89%

Explaining our social value metrics

We measure our social value to help us identify areas for improvement and to develop strategies for making a positive impact among our colleagues, communities, clients and partners. It’s central to our Environmental, Social and Governance (ESG) goals.

COLLEAGUES

We are committed to diversity and inclusion, ensuring everyone feels supported in fulfilling their potential and their health and wellbeing is prioritised.

COMMUNITIES

We want to be a ‘good neighbour’ wherever we operate, from reducing emissions to delivering school workshops and supporting grassroots charities.

ENVIRONMENT

Our goal to be Net-Zero by 2028 means we are reducing waste for ourselves and our clients, while increasing biodiversity and investing in low emission vehicles.

Apprenticeships

Training in the workplace
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Workforce

Diversity is welcomed
READ MORE

Supply Chain

A balanced ecosystem
READ MORE

Mutual Support

Learning with suppliers
READ MORE

Donations

Charitable support
READ MORE

Healthy Workplace

Mental health and wellbeing
READ MORE

Skills Development

We support continued learning
READ MORE

Waste

Minimising waste
READ MORE

Transport

Reducing emissions
READ MORE

Biodiversity

Contribution to wildife
READ MORE

Mentoring

Professional one-to-one support
READ MORE

Volunteering

Giving time to good causes
READ MORE

Stakeholders

Engagement on sustainability
READ MORE

Educational Support

Engaging with young people
READ MORE

Site Visits

Inviting people into Commercial
READ MORE

Noise

Reducing noise pollution
READ MORE

Frequently Asked Questions

Social value measurement and reporting is a big subject, and you may have lots of questions. We’re here to help. These are just a few of the most common queries.

What is Social Value Measurement and Reporting?

Social Value Measurement and Reporting is the process of measuring and reporting the impact of activities and initiatives on a community or society. It involves assessing the economic, social, and environmental benefits and costs of activities, and then communicating the results to stakeholders in a meaningful way.

What types of outcomes can be measured through Social Value Measurement and Reporting?

Social Value Measurement and Reporting can measure outcomes that can help increase well-being, increase employment, improve health, improve the environment, improve educational attainment, improve public safety, and reduce poverty.

What is the connection between Social Value Measurement and Reporting and ESG Reporting?

Social Value Measurement and Reporting can be used to measure and assess the impact of a company’s ESG activities and initiatives. This enables companies to make more informed decisions about where to invest their resources.

What are the challenges of Social Value Measurement and Reporting?

The challenges of Social Value Measurement and Reporting include determining which outcomes to measure, collecting and interpreting data, and communicating the results in a meaningful way.

What industries or sectors benefit from Social Value Measurement and Reporting?

Social Value Measurement and Reporting can be applied to a wide range of sectors and industries, including healthcare, education, government, business, and non-profit organisations.

What is the purpose of Social Value Measurement and Reporting?

Social Value Measurement and Reporting provides a way to understand the impact of activities and initiatives on a community or society. It also provides a way to compare different activities, enabling organisations to make more informed decisions about where to invest their resources.

What are the benefits of Social Value Measurement and Reporting?

The benefits of Social Value Measurement and Reporting include improved decision-making, greater transparency and accountability, and improved efficiency. If SV measurement and benchmarking efforts are reported properly and effectively, local communities and economies should thrive with the improved commitment from its local business sectors.

How can organisations use Social Value Measurement and Reporting?

Organisations can use Social Value Measurement and Reporting to measure and assess the impact of their activities and initiatives on a community or society.

Send our SUSTAINABILITY team a message

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making our company more environmentally conscious

In an era where the importance of environmental consciousness cannot be overstated, our Sustainability Team has risen to the challenge with unwavering commitment and innovative thinking. Led by their passion for creating a better and more sustainable future, they have implemented strategies that not only benefit our company but also contribute to the greater good.

Simone Hindmarch

Co-founder and managing director