Digital mailrooms to boost productivity and security
Reap the rewards of an all-in-one service and free up resource in your organisation.
%
88% of organisations report improved customer service after implementing a digital mailroom
%
69% of businesses use a combination of physical and digital mail
Pre-pandemic, mishandled mail was estimated to cost UK businesses £2bn per year
%
66% of organisations report a drop in paper waste after implementing a digital mailroom
In a hybrid world
Accelerate and automate your mail workflow
In a hybrid working world, traditional postage can slow down distributed enterprises.
But digital mailrooms are accessible remotely – speeding up customer service, improving user experience and sharpening your sustainability.
Our multi-brand, full-suite service spans the entire digital mailroom market. With freedom of choice across hardware, software, and service providers – we can build you a bespoke solution that delivers to your specific business objectives.
Cross-divisional benefits.
Bringing Commercial’s experts together, we consult and collaborate to design a service that takes into account your infrastructure, security, business processes, and sustainability goals.
Extensive enterprise experience.
With 30+ years of experience in design, delivery, and implementation – we know the people, partners, and shortcuts to get the best solutions and best value.
Helping to manage the burden of inbound and outbound mail
Reap the rewards of digitisation and automation
Helping to manage the burden of inbound and outbound mail, with intelligent solutions for document creation, capture, and processing – enables you to concentrate on what matters most.
The big five challenges of mailroom services.
Resource
Labour costs for physically handling large scale mail is resource intensive.
Expertise
For most businesses, digital mailrooms are new ventures. Expert help helps.
Transformation
Taking your staff through a big change project needs careful planning.
Budget
With upfront investment, subscriptions, and licenses – value for money is key.
Complexity
The combination of multi-disciplinary services, from hardware purchase to process design, requires a cross-divisional partner to implement effectively.
Don’t just take
our word for it…
Commercial deliver. We are fortunate to work with some amazing partners. Here are some examples of great things we hear every day.
Your success is just one click away – access Commercial’s expert advice.
Request a call
Contact us today
Staying ahead of the game
Innovation and
collaboration on tap
Our technical experts and commercial consultants are always looking for the next game changing technology, and experimenting with how to make it work better for your business. Our investment in emerging technology and expertise keeps us, and our clients, ahead of the game.
Alastair Adams
Co-Founder & Director
Making sustainable improvements
Transforming your carbon footprint through tech.
Reducing your environmental impact is top of our agenda, whatever the product or service.
And when it comes to digital mailrooms, the potential for making sustainable improvements is significant. We’ll use our commitment to ESG and CSR to help you meet your green goals and reduce the impact of paper flow, storage, transportation, and commuting.
%
of firms with a digital mailroom use less paper.
Digital mailrooms have contributed to a reduction in CO2 emissions of 5.2 million tonnes in the UK.
Digital transformation projects are always moving at pace.
Digital mailrooms are quickly becoming a focus for predictive and behavioural tech, incorporating Artificial Intelligence (AI) and Machine Learning (ML).
These advances create fully automated workflows, which means that the amount of human capital being released is growing by the day.
When it comes to working towards sustainability goals, digital innovations in the mailroom are quickly making it the heart of your eco drive.
Our process
How we work
01
ASSESS
First, we listen to your requirements.
02
CONSULT
We’ll make recommendations to meet your needs and budget.
03
REVIEW
As partners, we’ll flex to suit your growing organisation.
Established in
1991
Don’t just take
our word for it…
Commercial deliver. We are fortunate to work with some amazing partners. Here are some examples of great things we hear every day.
Need solutions? Click here for Commercial’s expert advice and find answers.
Request a call
Contact us today
Frequently Asked Questions
Explore our Frequently Asked Questions section to find answers to common queries about our products and services, helping you navigate your way to a better understanding.
What is a digital mailroom?
Digital mailrooms are a service that replaces the traditional physical mailroom – by using digital and automation solutions to scan, index, route, store, and securely share documents.
What benefits does it give me?
Faster processing, improving accuracy, fewer errors, enhanced security, and lower costs.
How secure is a digital mailroom?
With the best advice and safeguarding in place digital mailrooms can be highly secure, with authentication, encryption, and other security measures in place to protect data.
What documents can be processed?
Most processes can be handled by a digital mailroom – including invoices, contracts, forms, letters, and digital documents like emails and PDFs.
What technology does it use?
Typically it’s a blend of hardware and software solutions – like advanced imaging and data capture, and increasingly AI and ML.
What about data compliance?
A digital mailroom can help organisations stay compliant with regulatory requirements, such as GDPR, through the secure processing and archiving of documents, and integration with customer relationship management (CRM) systems.
EXPLORE OUR SERVICES
Other areas of interest
We offer more than just software support: our specialists are here to maximise the potential of your business, enhance efficiency, and create a smarter, safer business environment for you.
Purchase To Pay
Simplify your end-to-end purchasing and payment operations with our purchase-to-pay solutions. Gain control, visibility, and automation for seamless and compliant procurement processes.
Onboarding Processes
Accelerate employee onboarding with our comprehensive services. From paperwork to training, we streamline the process, ensuring a seamless transition for new hires.
Contract & Case Management
Streamline contract and case management with our professional services. We provide innovative solutions to centralise, track, and manage contracts and cases effectively.
Send our Process Automation team a message
Our team will tailor solutions, empower your organisation to automate repetitive tasks, optimise workflows, and enhance collaboration. From routine data entry to complex decision-making processes, we deploy state-of-the-art technology to increase efficiency and reduce errors. Say goodbye to manual inefficiencies and embrace the transformative power of automation. Discover how our process automation services can revolutionise your business today.
Co-founder and managing director
Customer Safety:
At Commercial, customer safety and data security are paramount.
That’s why we utilise one-time passwords (OTP) to verify email addresses and ensure a secure user experience.
When communicating with us via our website, you’ll receive a unique OTP via email, which acts as a temporary code to confirm your identity.
This additional layer of authentication safeguards against unauthorised access and protects your personal information from potential threats. By implementing OTP verification, we maintain the highest standards of confidentiality, providing our valued customers with peace of mind and a safe environment for their online interactions.
Your trust is our priority, and we are committed to upholding the utmost security measures to protect your data at every step.