Careers at Commercial

Network Manager

Posted

01/08/2019

Closing Date

31/10/2019

Location

Cheltenham

Salary

Available on request

Working Hours

Full-Time 37.5 hours per week

Overview

We currently have a vacancy in Cheltenham for an experienced IT Network Manager working within a leading foundation school.

We want you to…

  • Be responsible for the day-to-day provision of support and management of the school’s ICT resources ensuring that there is adequate provision to meet the needs of the staff and students
  • Be responsible for management and support of the client’s core infrastructure, services and data within defined SLA’s to ensure a continuity of service to all users including fault diagnosis, and resolution.
  • Prioritise workloads to maintain service levels and service KPI’s within a structured service framework.
  • Manage on site IT support team.
  • Drive the strategic planning of IT provision in the school.
  • Work with the school management in the preparation and management of IT budgets.

YOU HAVE GOT…

  • Proven experience of leading and developing IT support services demonstrating exceptional communication and stakeholder management skills
  • Management / supervisory experience
  • Experience of ITIL based service management and/or development of IT services within the educational sector will be a distinct advantage
  • Attention to detail with a methodical and professional approach to service delivery including appropriate due diligence, planning, documentation and engagement with service management, offsite support staff and third parties.
  • Experience of working within an education environment and be certified with Office 365, Azure or Microsoft MCSA/MCSE or have proven experience of customer facing hands-on support, maintenance and installation with the technologies listed below:
  • VMware ESX/ESXi, Microsoft Hyper-V
  • SAN Technologies
  • Windows Server 2016 and 2019
  • Exchange, Office 365
  • Citrix XenApp, XenDesktop
  • Server hardware (preferably HP)
  • Active Directory, Group Policy and Domain Services
  • TCP/IP, VLAN, switching, routing and firewall configuration, VPNs and WAN environments
  • Corporate wireless systems
  • Virtual server backup technologies such as Veeam and vRanger

Why Commercial..?

  • Competitive salary
  • We all get a generous holiday allowance of 25 days plus bank holidays which increases with length of service
  • Company laptop and mobile phone
  • A variety of training & Development programmes tailored to you
  • Earn extra money if we hire your friends or family with our employee referral programme
  • Looking for a little extra? You could get a day off for doing charity work and you might even get a treat on your birthday and work anniversary!
  • A range of team and social events
  • Cycle to work scheme, pension contributions, Employee support programme, Flexi time scheme and more

NOTES…

  • Due to the nature of our clients, enhanced DBS is essential