Network Manager - Cheltenham

Overview

We currently have a vacancy in Cheltenham for an experienced IT Network Manager working within a leading foundation school.

We want you to…

Be responsible for the day-to-day provision of support and management of the school’s ICT resources ensuring that there is adequate provision to meet the needs of the staff and students
Be responsible for management and support of the client’s core infrastructure, services and data within defined SLA’s to ensure a continuity of service to all users including fault diagnosis, and resolution.
Prioritise workloads to maintain service levels and service KPI’s within a structured service framework.
Manage on site IT support team.
Drive the strategic planning of IT provision in the school.
Work with the school management in the preparation and management of IT budgets.

YOU HAVE GOT…

Proven experience of leading and developing IT support services demonstrating exceptional communication and stakeholder management skills
Management / supervisory experience
Experience of ITIL based service management and/or development of IT services within the educational sector will be a distinct advantage
Attention to detail with a methodical and professional approach to service delivery including appropriate due diligence, planning, documentation and engagement with service management, offsite support staff and third parties.
Experience of working within an education environment and be certified with Office 365, Azure or Microsoft MCSA/MCSE or have proven experience of customer facing hands-on support, maintenance and installation with the technologies listed below:
VMware ESX/ESXi, Microsoft Hyper-V
SAN Technologies
Windows Server 2016 and 2019
Exchange, Office 365
Citrix XenApp, XenDesktop
Server hardware (preferably HP)
Active Directory, Group Policy and Domain Services
TCP/IP, VLAN, switching, routing and firewall configuration, VPNs and WAN environments
Corporate wireless systems
Virtual server backup technologies such as Veeam and vRanger

Why Commercial..?

Competitive salary
We all get a generous holiday allowance of 25 days plus bank holidays which increases with length of service
Company laptop and mobile phone
A variety of training & Development programmes tailored to you
Earn extra money if we hire your friends or family with our employee referral programme
Looking for a little extra? You could get a day off for doing charity work and you might even get a treat on your birthday and work anniversary!
A range of team and social events
Cycle to work scheme, pension contributions, Employee support programme, Flexi time scheme and more

NOTES…