Careers

Commercial by Nature

 

We are Commercial by Nature. And we’re looking for colleagues who are too. That means delivering tangible benefits to clients’ businesses. All in a sustainable and socially valuable way.

Working at Commercial isn’t just a job. It’s a chance to change how business is done. We’re always searching for new ways of working, to improve what we do and what our clients do. As an employee you’ll be given the space to develop – and through initiatives like our Change Champions programme, you’ll be able to develop our company too.

Core Values

Commercial by Nature refers to an innate set of qualities found within every Commercial person. We are committed to pushing the boundaries of excellence; committed to raising the performance of ourselves and each other. Who we are in four words...

Progressive - insightful, challenging and intuitive

Personable - Inquisitive, collaborative and fun

Confident - Open, energetic and committed

Accountable - Reliable, engaged and responsible

Commercial wins Queen's Award for Enterprise

Working at Commercial

We trust our people to deliver exceptional results. So, we’ve created an environment that allows them to do just that, with the freedom to have fun and hone their skills along the way.

If you want to work for a socially responsible organisation with great environmental credentials, fantastic benefits and career development prospects we’ve got it. And our Change Champion programme empowers all employees to help each other continually improve. What’s it like to work at Commercial? Watch the video to find out...

“Our people are everything. They are the lifeblood of the business.”

Simone Hindmarch, Managing Director & Co-Founder

Current Vacancies

  • IT Field Engineer

    Posted

    06/10/2020

    Closing Date

    30/11/2020

    Location

    Cheltenham

    Working Hours

    Full Time - 37.5 hours per week 

    Overview

    We currently have a vacancy for an IT Field Engineer. This role is based in Cheltenham but must be able to regularly travel around the South West and beyond.

    The ideal candidate would have proven experience of supporting existing desktop/server infrastructures as well as providing onsite services to customers. In addition to this, exceptional customer service and communication skills (both written and verbal) are essential. Fault analysis and prioritisations skills are required to ensure all issues are resolved based on criticality for all our customers as well as meeting contracted SLA’s.

  • IT Service Desk Analyst

    Posted

    21/10/2020

    Closing Date

    30/11/2020

    Location

    Bristol

    Working Hours

    Full Time - 37.5 hours per week 

    Overview

    We currently have a vacancy in central Bristol as part of a managed service for a leading legal services client, for an experienced IT Service Desk Analyst. 

    Applicants are required to have had proven experience of working in a busy client facing service desk environment and have exceptional customer service and communication skills (both written and verbal) to support this. Root cause analysis, problem management and prioritisation skills are required to ensure all issues are resolved based on criticality for all our customers as well as meeting the contracted SLAs. 

  • Corporate Account Manager - Maternity Cover

    Posted

    02/11/2020

    Closing Date

    30/11/2020

    Location

    Cheltenham

    Working Hours

    Full Time - 37.5 hours per week 

    Overview

    We currently have a vacancy based from our Head Office in Cheltenham, Gloucestershire for an Account Manager within our Interiors Division. The role is based within a busy department looking after a mixture of large corporate and smaller clients who procure their office refurbishment and associated office furniture through Commercial Interiors. 

    Please note that due to COVID-19, this role is able to be worked from home.

  • 1st Line IT Support Engineer

    Posted

    04/11/2020

    Closing Date

    30/11/2020

    Location

    Cheltenham

    Working Hours

    Full Time - 37.5 hours per week 

    Overview

    We currently have a vacancy based from our Head Office in Cheltenham, Gloucestershire for 1st Line IT Support Engineer within our Network Operations Centre.

    As a 1st Line Engineer, you will exceed the skill level typically expected with 1st line roles you may find elsewhere and is more aligned to a traditional 2nd line role.

    Please note that due to COVID-19, this role is able to be worked from home.

  • Solutions Consultant

    Posted

    10/11/2020

    Closing Date

    30/11/2020

    Location

    Cheltenham

    Working Hours

    Full Time - 37.5 hours per week 

    Overview

    We currently have a vacancy for a Solutions Consultant within the Commercial Managed IT team. The role will be based out of our head office in Cheltenham and involves travel to our client sites throughout the UK.

    Please note that due to COVID-19, this role is able to be worked from home.

  • Client Account Manager - IT

    Posted

    10/11/2020

    Closing Date

    30/11/2020

    Location

    Cheltenham

    Working Hours

    Full Time - 37.5 hours per week 

    Overview

    We currently have a vacancy at our Head Office in Cheltenham for a Client Account Manager in our Managed IT Division. Reporting to the Sales & Partner Manager, you will be responsible for client retention and prospecting for new business opportunities within the existing client base. The main requirement of this role is to create an additional contact for our clients to field enquiries to, to find new opportunities and develop the client relationships which will allow the BDMs and Account Directors to focus on hunting new business, account growth and high value tasks.

     

  • MPS Operations Co-ordinator (maternity cover)

    Posted

    25/11/2020

    Closing Date

    15/12/2020

    Location

    Cheltenham

    Working Hours

    Full Time - 37.5 hours per week 

    Overview

    The Primary Function of the role of MPS Operations Team will be the processing of all sales orders, invoicing and stock control whilst providing first line support to our customers via telephone and monitoring of all remote MPS Devices for alerts.

    This is a maternity cover role expected to last six months.

  • Business Continuity Specialist

    Posted

    25/11/2020

    Closing Date

    31/12/2020

    Location

    Cheltenham

    Working Hours

    Full Time - 37.5 hours per week 

    Overview

    As a Business Continuity Specialist, you will take responsibility for ensuring clients Business Continuity, Disaster Recovery and Backup Solutions are maintained in line with client requirements and contractual obligations while confirming effectiveness through periodic system testing.

    You will be a subject matter expert on all things Business Continuity and Disaster Recovery, with proven experience of designing, implementing, testing, invoking and supporting relevant technologies.

Benefits

Holiday Allowance

All staff are entitled to 25 days paid holiday pro rata, in addition to bank holidays.

Pension

We operate a company contribution pension scheme in line with auto enrolment legislation.

Cycle-To-Work Scheme

Employees can purchase a bike and safety accessories as a tax-free benefit.

Flexi-time

We operate a scheme that enables our employees to have up to half a day per month.

Flexible Working

Employees with at least 26 weeks’ continuous service can apply for flexible working.

Employee Support Programme

We offer a free and confidential counselling service for all our empl0yees.

Free Fruit

At head office, there’s a communal fruit bowl and smoothie maker in the kitchen.

Training and Development

We are committed to developing our employees with individual training plans.

Employee Volunteering Scheme

Our award-winning Change Champions volunteering days inspire and empower. 



Are you a recruitment agency?

We don’t use recruitment agencies. It’s not you, it’s us. It’s just not working for us. We have a direct hiring model and an in-house Talent Acquisition Partner. So far so good.

However, we do recognise there may be times we might need to engage with an agency when we are looking for a unicorn. You know the roles we mean. So this is the deal. Don’t call us, we’ll call you. We have our own terms and conditions you will need to sign which will override yours. And please, please refrain from contacting hiring managers directly. All correspondence will go through our HR team.



Want to work here?

Contact our Talent Acquisition Partner Stella Hall for an informal chat on 01242 703431 or email your CV and covering letter to ilovemyjob@commercial.co.uk where we can keep your details in our Talent Bank for any future vacancies.