Commercial IT Services has launched a dedicated 24x7 hotline for cyber emergencies, available 365 days a year.

Staffed by Commercial’s in-house Network Operations Centre team, the service is geared up to handle the evolving cyberthreat. With cyberattacks now considered the number one risk to business, rapid response capability for major systems outages is essential.

The service has been designed to complement existing helpdesk support provided during standard working hours.

Commercial IT Services’ Divisional Director, Richard Blundell, explains:

“Last year’s high-profile ransomware attacks made an unprecedented impact, both locally and globally. Cybercriminal activity is becoming more sophisticated: it doesn’t discriminate, and it doesn’t shut down for the holidays. The risk is real and ever-present. Many of our clients have expressed interest in a cyber emergency service that they can draw on if the need arises. This new offering addresses that gap, with a promise to take action within 30 minutes when a major incident occurs.”