License to save money
Johnston Press plc has spent 243 years establishing itself as a true institution of British publishing. The 6,000 plus employees working from the company’s 230 or so locations is testament to the commitment to provide local news to the areas that it serves.
- Proactive account management
- Cost saving
- Bespoke online ordering system
Tailor our business to meet the demands of the economy
For a major publisher, the sourcing of office supplies is an important element of the business, posing a number of challenges. Mark Knight MBE, Financial Controller, explains: “The nature of the business means that procurement had grown up on regional procurement due to business acquisitions.
“We had limited insight into what products were being purchased, from whom and in what quantity. With this ‘regional’ supply chain, there was bound to be an impact on the bottom line,” Mark remarked.
Beginning with a thorough assessment of the company’s regionalised supply chain, Commercial Office Supplies set about shedding light on procurement within Johnston Press and instigating a new system that encouraged transparency and efficiency wherever possible.
“The substantial cost savings gained from using Commercial,” continues Mark, “has enabled us to tailor our business to meet the demands of the economy.”
Proactive account management
According to Mark, Commercial’s solution offers a level of insight and control that immediately lends itself to more efficient procurement. Commercial’s bespoke online ordering system, Sprint, allows seamless and fully automated purchasing, invoice, invoice query and payment solutions.
“Some benefits have been immediate,” remarks Mark. “With delivery frequency cut from every day to every other day. We not only save costs but endorse the company’s CSR Policy too.”
“Proactive management on Commercial’s part has played a vital role in driving down costs and instilling a different culture at Johnston Press. Commercial’s dedicated and experienced account management,” says Mark, “is key to procurement best practice, actively promoting the benefits of the single supplier model to Johnston Press’ different regional centres and offices.”
Over the past eight years, Commercial has helped Johnston press to cut spend on stationery and print from over £1m to £800,000 per year
A partnership that sets us apart from the competition
“Where Commercial has truly shined is in getting to know our business. They have acted as an advisor in environmental issues and partnered with us in procurement of stationery and marketing products,” remarks Mark.
It is this partnership-led attitude that has resulted in the company being re-awarded the contract in two subsequent tenders.
”From rolling out the system to our 260 locations (which took only 4 weeks) and evaluating ordering trends through to reporting modules, the web-based solution has consolidated each and every procedure carried out by our procurement team,” continues Mark.
Although Commercial originally tendered for a contract for office supplies, Johnston Press now works with Commercial for print, promotional marketing and office furniture.
It is Johnston Press’ policy to regularly test the market and over the past nine years Commercial has continually demonstrated why it is the UK’s leading office services company.